1St For Womens Insurance Contact Details
Top Takeaways
- Complete Contact Information: Phone numbers, email addresses, and physical locations.
- Customer Service Options: Details on customer support services available.
- Feedback & Complaints: How to provide feedback or file complaints.
- Useful Online Resources: Direct links to important online pages for more information.
- FAQ Section: Commonly asked questions with clear answers.
Table of Contents
- Complete Contact Information
- Customer Service Options
- Feedback & Complaints
- Useful Online Resources
- FAQs
Complete Contact Information
When seeking assistance from 1st For Women Insurance, having the right contact details is crucial. Below are the primary channels to reach them:
Phone Numbers
- Customer Service: 0861 11 16 67
- Claims: 0860 10 90 95
- Roadside Assistance: 0861 10 50 13
Email Addresses
- General Inquiries: info@firstforwomen.co.za
- Claims: claims@firstforwomen.co.za
Physical Locations
- Head Office: Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191, South Africa
Customer Service Options
1st For Women offers a variety of customer support services to assist their clients. Below are some key options:
General Customer Service
- Telephone Support:
- Available weekdays from 8am to 5pm.
- Email Support:
- Response time typically within 48 hours.
- Live Chat:
- Accessible via the website, providing real-time assistance.
Dedicated Support for Claims
- Phone Number: 0860 10 90 95
- Email: claims@firstforwomen.co.za
Roadside Assistance
- Phone Number: 0861 10 50 13
Feedback & Complaints
1st For Women values customer feedback and is committed to addressing complaints swiftly and effectively.
How to Provide Feedback
- Online Form: Submit through the Contact Us page on the official website.
- Email: Send to feedback@firstforwomen.co.za
Filing a Complaint
- Via Telephone:
- Call the customer service line at 0861 11 16 67.
- Via Email:
- Use the complaints email: complaints@firstforwomen.co.za
- In Writing:
- Mail to: Customer Relations, Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern, 2191, South Africa
Useful Online Resources
For more detailed information, the following online resources can be extremely helpful:
For additional contact details, you can visit Contact Details SA.
FAQs
What are the operating hours for customer service?
Customer service is available from 8am to 5pm on weekdays.
How can I submit a claim?
You can submit a claim via phone at 0860 10 90 95 or email at claims@firstforwomen.co.za.
Is there an emergency roadside assistance service?
Yes, call 0861 10 50 13 for 24/7 roadside assistance.
How long does it typically take to get a response to an email inquiry?
The average response time is within 48 hours.
Where can I find more information about policy details?
Visit the 1st For Women Official Website for comprehensive policy information.
Can I provide feedback online?
Yes, you can submit feedback through the “Contact Us” page on their website or via email at feedback@firstforwomen.co.za.
How are complaints handled?
Complaints can be filed via telephone at 0861 11 16 67, email at complaints@firstforwomen.co.za or in writing to their Customer Relations department.
Now that you have comprehensive contact details and support information for 1st For Women Insurance, you should be equipped to handle your inquiries with ease.
For more details on contact information, please visit Contact Details SA.
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