How do I contact the Cape Town Ombudsman?
- Telephone: 021 400 5487 (Monday to Friday (except public holidays) between 10:00 and 14:30)
- Email: ombudsdirect@capetown.gov.za.
What types of problems does the Ombudsman handle?
An ombudsman is an official, usually appointed by the government, who investigates complaints (usually lodged by private citizens) against businesses, financial institutions, universities, government departments, or other public entities, and attempts to resolve the conflicts or concerns raised, either by mediation or …
How do I make a complaint to the Ombudsman?
How to complain to an ombudsman. Check the ombudsman’s website to see how to make a complaint – most of them have an online form. Tell the ombudsman if you need extra support making a complaint – for example help filling out forms or making the complaint in a language that isn’t English.
What does Ombudsman South Africa do?
An Ombudsman is an appointed official or body with authority to investigate an individual’s complaint against a company or organisation. Essentially, their role is to facilitate conflict resolution between parties by offering advice and mediation.
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