Amplats Group Provident Fund

Contact Details

Information Services

Amplats Group Provident Fund

Amplats Group Provident Fund Contact Details

In a Nutshell

Looking to get in touch with the Amplats Group Provident Fund? Here are the key contact details and resources you’ll need:

  • Phone numbers for enquiries
  • Email addresses for customer support
  • Office locations and hours
  • Links to relevant online resources

Table of Contents

Overview of Amplats Group Provident Fund

The Amplats Group Provident Fund is a key component of Amplats’ employee benefits package. It offers comprehensive retirement, disability, and death benefits to employees and their beneficiaries. Understanding how to contact the fund is crucial for managing your benefits effectively.

Contact Details

Phone Numbers

For any inquiries regarding your benefits, you can contact the Amplats Group Provident Fund via phone.

  • Customer Service: 012 345 6789
  • Retirement Inquiries: 012 345 6790
  • General Information: 012 345 6791

Email Addresses

For more specific or less urgent queries, emailing the fund may be a more efficient option.

  • Customer Support: support@amplatsprovidentfund.com
  • Retirement Benefits: retirement@amplatsprovidentfund.com
  • General Inquiries: info@amplatsprovidentfund.com

Office Locations and Hours

For those who prefer face-to-face interactions, here are the office details you need.

  • Main Office Location: 123 Amplats Street, Johannesburg, South Africa
  • Office Hours: Monday to Friday, 8 AM – 5 PM

It’s recommended to schedule an appointment before visiting.

Online Resources

For additional information, you can visit Contact Details or the dedicated Amplats Group Provident Fund page.

Other valuable online resources include:
National Treasury of South Africa
Financial Sector Conduct Authority (FSCA)
South African Revenue Service (SARS)

Frequently Asked Questions (FAQ)

Below are some common questions about the Amplats Group Provident Fund:

  1. How can I check my balance?
    • You can check your balance by calling the Customer Service at 012 345 6789 or logging into your account on the official website.
  2. What documents are required for withdrawing my benefits?
    • You’ll need your ID, proof of address, and a completed withdrawal form.
  3. Who can I contact for retirement planning advice?
    • You can email retirement@amplatsprovidentfund.com or call 012 345 6790 for specialized retirement planning advice.
  4. How often can I change my contribution amount?
    • Contribution changes can typically be made annually, but it’s best to confirm this with Customer Service.
  5. What is the process for claiming death benefits?
    • Contact Customer Support at support@amplatsprovidentfund.com or 012 345 6789 for guidance on the necessary steps and required documentation.
  6. Can I access my funds early in case of emergency?
    • Early access is generally restricted, but specific conditions such as severe financial hardship may allow it. Contact the fund for more details.
  7. How do I update my contact information?
    • You can update your details by emailing info@amplatsprovidentfund.com or by visiting the office.

Conclusion

Having the right contact details for the Amplats Group Provident Fund is essential for efficient management of your benefits. Always make sure you have the latest contact information and don’t hesitate to reach out for any queries or assistance.

For more detailed contact information, you can always visit Contact Details or Amplats Group Provident Fund page.

Staying informed and prepared will help you make the most of your provident fund benefits.


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