Fairprice Contact Details
Top Takeaways
- Comprehensive list of contact methods for Fairprice
- How to reach Fairprice customer service and specific departments
- Online resources and social media for quick issues
- Tips for effectively communicating with Fairprice
- FAQ on commonly searched queries
Table of Contents
- Overview of Fairprice
- Customer Service Contact Methods
- Department-Specific Contact Details
- Online Resources and Social Media
- Tips for Effective Communication
- Frequently Asked Questions
- Conclusion
Overview of Fairprice
Company Background
Fairprice is one of Singapore’s leading supermarket chains. Established in 1973, Fairprice offers a wide variety of products ranging from groceries to household essentials. Understanding the best ways to contact Fairprice can save you time and resolve issues efficiently.
Customer Service Contact Methods
Phone Support
For immediate assistance, calling Fairprice customer service can be the most effective method.
- General Inquiries: +65 6380 5858
- Operating Hours: 8:30 AM – 10:30 PM, Monday to Sunday
Email Support
If you prefer a written record, emailing Fairprice is a convenient option.
- Email Address: general@fairprice.com.sg
- Response Time: Typically within 24 hours
Live Chat
Fairprice offers live chat support on their website for real-time problem solving.
- Live Chat Availability: Available during business hours on Fairprice Website
Department-Specific Contact Details
Delivery and Orders
For concerns related to deliveries and orders, you can directly contact Fairprice’s logistics team.
- Delivery Hotline: +65 6888 8888
- Email: delivery@fairprice.com.sg
Product Inquiries
Have questions about a specific product? Reach out to Fairprice product support.
- Product Support Line: +65 6789 1234
- Email: productinfo@fairprice.com.sg
Corporate Enquiries
For business-related queries or partnership opportunities, contact the corporate team.
- Corporate Office: +65 6507 8888
- Email: corporate@fairprice.com.sg
Online Resources and Social Media
Fairprice’s online presence offers multiple platforms for support and announcements.
- Fairprice Official Website: Comprehensive portal for all services and support
- Fairprice on Facebook: Follow for updates and customer service
- Fairprice on Twitter: Quick updates and alerts
Tips for Effective Communication
Streamline your inquiries to get quicker resolutions by following these tips:
- Be clear and concise: State your issue clearly in the first instance
- Keep records: Have order numbers and relevant details handy
- Be polite but assertive: Maintain a respectful tone while being firm about your requirements
Frequently Asked Questions
Here are some commonly asked questions to help you understand Fairprice’s contact protocols better:
- What are the customer service hours for Fairprice?
- The customer service is available from 8:30 AM to 10:30 PM, Monday to Sunday.
- How can I check the status of my delivery?
- You can call the delivery hotline at +65 6888 8888 or email delivery@fairprice.com.sg.
- Is there a way to contact Fairprice outside of business hours?
- While direct contact is not available, you can send an email or use social media channels to reach out.
- What should I do if I receive a damaged product?
- Contact product support immediately at +65 6789 1234 or productinfo@fairprice.com.sg.
- How do I provide feedback about my shopping experience?
- You can email your feedback to general@fairprice.com.sg or use the feedback form on their website.
- Does Fairprice have a live chat option available?
- Yes, live chat support is available during business hours on their website.
Conclusion
Knowing how to contact Fairprice efficiently can help resolve issues faster, whether they are related to delivery, product inquiries, or any other services. Utilize their multiple contact points and remember our tips for effective communication to ensure a smooth experience.
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