Fidelity Services Group Contact Details

Key Takeaways

• Comprehensive Contact Information: Detailed phone numbers, email addresses, and physical addresses for various branches of Fidelity Services Group.
• Customer Support: Steps to reach customer service quickly and efficiently.
• Online Platforms: Access the official website and social media channels for continuous updates and services.
• Special Services Contacts: Specific contact points for specialized services within the group.
• Emergency Contacts: Emergency hotline numbers for immediate assistance.

Table of Contents

• Overview
• Main Contact Information
  • Head Office
  • Regional Offices
• Customer Support
  • Phone Support
  • Email Support
• Special Services Contacts
• Online Platforms
• Emergency Contacts
• FAQ

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Overview

Fidelity Services Group is one of South Africa’s premier private security companies, offering a wide range of security services. This post aims to provide you with all the necessary contact details to reach out for any inquiries, support, or emergencies.

Main Contact Information

Head Office

Fidelity Services Group Head Office is located at:

• Physical Address: 104-106 Tenth Road, Kew, Sandton, 2090, South Africa.
• Phone Number: +27 11 867 8000
• Email: info@fidelitysecurity.co.za

Regional Offices

For those outside the Sandton area, here are some regional office contacts:

• Cape Town Office:
  • Address: 3rd Floor, Block C, The Boulevard Office Park, Searle Street, Woodstock, Cape Town, 7925
  • Phone Number: +27 21 467 3000
• Durban Office:
  • Address: Unit 8A, Rydall Vale Office Park, Douglas Saunders Drive, La Lucia Ridge, Durban, 4019
  • Phone Number: +27 31 570 2400

Customer Support

Phone Support

If you need immediate assistance, you can reach Fidelity Services Group customer support at:

• Toll-Free Number: 0860 000 318
• International Line: +27 11 867 8000

Email Support

For email inquiries, use the following addresses based on your needs:

• General Inquiries: info@fidelitysecurity.co.za
• Technical Support: techsupport@fidelitysecurity.co.za
• Billing Issues: billing@fidelitysecurity.co.za

Special Services Contacts

For specialized services within Fidelity Services Group:

• Fidelity Cash Solutions: +27 11 697 3449
• Fidelity Fire Solutions: +27 11 767 9863
• Fidelity SecureDrive: +27 11 027 4000

Online Platforms

Stay updated with Fidelity Services Group through their online platforms:

• Official Website: For comprehensive service details and latest updates.
• Social Media Channels:
  • Facebook
  • Twitter
  • LinkedIn

Emergency Contacts

In case of emergency, Fidelity Services Group provides hotline numbers for immediate response:

• Emergency Hotline: 0861 003 003
• Crime Line: 0800 11 12 13

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FAQ

Q1: How can I contact Fidelity Services Group’s head office?
– A1: You can contact the head office at +27 11 867 8000 or email info@fidelitysecurity.co.za.

Q2: What are the customer support toll-free numbers?
– A2: You can reach customer support toll-free at 0860 000 318.

Q3: Where can I find regional office contact details?
– A3: Regional office details are listed in the “Main Contact Information” section of this post.

Q4: How do I get technical support?
– A4: For technical support, email techsupport@fidelitysecurity.co.za.

Q5: Where can I report a crime anonymously?
– A5: You can report anonymously to the Crime Line at 0800 11 12 13.

Q6: What are the emergency hotline numbers?
– A6: The emergency hotline number is 0861 003 003.

Q7: How can I access Fidelity Services Group’s social media?
– A7: Links to their social media pages are available in the “Online Platforms” section.

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Make sure to contact Fidelity Services Group for any needs you might have by using the proper ways described in this post. For more details, visit the Fidelity Services Group contact page or general contact details.