Unisa Student Enquiry

Contact Details

Information Services

Unisa Student Enquiry

Unisa Student Enquiry Contact Details

In a Nutshell

  • Comprehensive and accurate contact information for Unisa student enquiries.
  • Multiple contact methods, including phone, email, and online forms.
  • Valuable tips for effective communication with Unisa’s administrative team.
  • Links to additional resources for further guidance and support.

Table of Contents

Overview of Unisa Student Enquiry Services

The University of South Africa (Unisa) is renowned for offering comprehensive support services to help students navigate their academic journey. Whether new to the institution or a seasoned student, knowing the correct contact details for various enquiries can save you time and trouble.

Contact Methods

Unisa offers several contact methods for students to reach out for assistance. These include phone, email, and online submission forms. Below is a detailed look into each method:

Phone Contact Details

Calling Unisa is often the quickest way to get your questions answered. Here are the main contact numbers:

  • General Enquiries: 012 429 3111
  • Student Admissions and Registrations: 012 441 5888
  • Postgraduate Enquiries: 012 429 4035

Email Contact Options

Email enquiries can be a convenient option. Below are the primary email addresses for different departments:

  • General Enquiries: general.enquiries@unisa.ac.za
  • Admissions and Registrations: study-info@unisa.ac.za
  • Postgraduate Support: postgrad-support@unisa.ac.za

Online Form Submissions

Online forms are another helpful method to connect with Unisa. Here are some useful forms and resources:

Additional Resources

Links to valuable resources can further help you find the information you need:

Other helpful external resources:
Department of Higher Education and Training
South African Qualifications Authority (SAQA)
National Student Financial Aid Scheme (NSFAS)

Tips for Effective Communication

Effective communication with Unisa can ensure that your query is resolved promptly. Here are some tips:

  • Be specific: Clearly describe your issue or question.
  • Provide necessary details: Include your student number and relevant personal information.
  • Follow-up: If you don’t get a response within a few days, don’t hesitate to follow up.

FAQ

Here are some common questions related to Unisa student enquiries:

  1. What is the best way to contact Unisa for admission-related queries?
    • The best way is to email study-info@unisa.ac.za or call 012 441 5888.
  2. How long does Unisa take to respond to email enquiries?
    • Unisa typically responds within 3-5 working days, but this can vary during busy periods.
  3. Is there a dedicated contact for postgraduate enquiries?
    • Yes, you can email postgrad-support@unisa.ac.za or call 012 429 4035.
  4. What information should I include in my email enquiry to Unisa?
    • Include your student number, full name, and a clear description of your enquiry.
  5. Can I visit Unisa in person for enquiries?
    • Yes, but it is recommended to check if you need an appointment due to COVID-19 restrictions or other policies.
  6. Is there an online portal for tracking my application status?

By following this structured approach, you’ll be well-equipped to handle your Unisa student enquiries efficiently and effectively.


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