Miway Home Insurance

Contact Details

Information Services

Miway Home Insurance

Miway Home Insurance Contact Details

Key Takeaways

In this blog, you will find all the essential information about Miway Home Insurance Contact Details. Here are the primary points covered:

Table of Contents

How to Contact Miway Home Insurance

Miway Home Insurance offers various channels for customers to reach them based on their needs and preferences.

Phone Contact

Calling is often the quickest way to reach Miway Home Insurance. Here are the essential contact numbers:

  • General Enquiries: 0860 64 64 64
  • Claims and Emergency Services: 0860 64 64 64
  • Travel Insurance: 0860 64 64 64

Email Support

Email is a convenient method for detailed queries or raising issues. You can reach them at:

  • General Support: info@miway.co.za
  • Claims: claims@miway.co.za

Online Chat

For real-time web-based assistance, Miway Home Insurance provides a live chat option on their official website.

Department-wise Contact Information

Different departments have different focus areas, and contacting the right one can expedite your request.

Customer Service

For general inquiries and support, contact the customer service team at 0860 64 64 64 or via email at info@miway.co.za.

Claims Department

The Claims Department assists with filing and tracking claims. You can get in touch through:

  • Phone: 0860 64 64 64
  • Email: claims@miway.co.za

Emergency Services

In case of emergencies, contact the emergency services:

  • Phone: 0860 64 64 64 (available 24/7)

Operating Hours

Knowing the operating hours can help you time your contact appropriately.

General Operating Hours

  • Monday to Friday: 08:00 – 17:00
  • Saturday: 08:00 – 13:00
  • Sunday and Public Holidays: Closed

Frequently Asked Questions (FAQs)

Here are some common questions users have about contacting Miway Home Insurance:

  1. What is the fastest way to reach Miway Home Insurance?
    • Calling their general enquiry number at 0860 64 64 64 is typically the fastest way to get assistance.
  2. Can I submit a claim via email?
    • Yes, you can submit claims via email to claims@miway.co.za.
  3. Are Miway’s phones lines open on weekends?
    • Yes, they are open on Saturdays from 08:00 to 13:00.
  4. How do I reach the emergency services?
    • You can call the emergency services at 0860 64 64 64, available 24/7.
  5. Is there an online chat option for customer support?
    • Yes, Miway offers an online chat option on their official website.

Additional Resources

For further information, you may find the following resources helpful:

Additionally, you can explore these reputable sites for more insurance-related insights:
1. South African Insurance Association
2. National Treasury – Republic of South Africa
3. Ombudsman for Short-Term Insurance

Note: Ensure that you use the correct department contact number for specific requests to expedite the response process.


By following this well-structured guide, you should find it easier to navigate the various contact methods offered by Miway Home Insurance. If you have further questions, do not hesitate to leave a comment below, and we will assist you promptly!


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