Transport For London Contact Details

Top Takeaways

1. Comprehensive contact methods for Transport for London (TfL)
2. Details for general enquiries, customer services, and emergencies
3. Accessibility services and contact info for specific TfL departments
4. Useful external and internal resources for further assistance

Table of Contents

• General Contact Information
• Customer Services and Assistance
• Emergency Contacts
• Accessibility Services
• Specific Department Contacts
• FAQ

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**General Contact Information**

Reach out to Transport for London easily and effectively:
Transport for London (TfL) provides various methods to contact them, ensuring you can get the information or assistance you need.

• Phone:
  For general enquiries, you can call the TfL Contact Centre on 0343 222 1234. Their lines are open from 8 AM to 8 PM, Monday to Sunday.

• Email:
  Send your queries via email to customerservices@tfl.gov.uk.

• Mail:
  If you prefer traditional mail, you can write to:
  Transport for London
  14 Pier Walk
  London
  SE10 0ES

• Website:
  Visit the TfL Contact Us page for additional options.

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**Customer Services and Assistance**

Find support and assistance quickly:
TfL’s customer services are equipped to handle a wide range of issues. Here are the best ways to get in touch with them:

• Customer Services Helpline:
  Dial 0343 222 1234 for direct assistance with your travel queries.

• Oyster Card Assistance:
  If you need help with your Oyster Card, visit the TfL Oyster Contact Page.

• Lost Property:
  Lost something on the TfL network? Check the TfL Lost Property Office for guidance.

• Social Media:
  Reach out to TfL via their Twitter handle @TfL for quick responses and updates.

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**Emergency Contacts**

Emergency contacts to ensure your safety:
For immediate assistance and critical issues, the following contacts are vital:

• Emergency Services:
  Dial 999 for police, fire, or medical emergencies.

• British Transport Police:
  For any incidents on the TfL network, call 0800 40 50 40 or text 61016.

• TfL Emergency Hotlines:
  For urgent TfL-specific issues, contact the TfL Emergency Line at 0343 222 1234.

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**Accessibility Services**

Ensuring everyone can travel with TfL:
TfL is committed to making travel accessible for all passengers.

• Accessibility Support Line:
  Call 0343 222 1234 for assistance with accessible travel services.

• Travel Mentors:
  TfL offers Travel Mentors to help passengers with disabilities navigate the network. More details can be found on the TfL Accessibility Page.

• Step-Free Access:
  View step-free access maps and other resources on the TfL Step-Free Access Guide.

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**Specific Department Contacts**

Get directed to the right department for specific needs:
Different departments within TfL handle various aspects of the transport system.

• Congestion Charge Enquiries:
  Call 0343 222 2222 or visit the TfL Congestion Charge Page.

• Bus Services:
  For questions about bus services, call 0343 222 1234.

• TfL Rail Services:
  Queries related to TfL Rail can be addressed by calling 0343 222 1234 or checking the TfL Rail Information.

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**FAQ**

Frequently Asked Questions:

1. What is the best way to contact TfL for general inquiries?
   Call the TfL Contact Centre at 0343 222 1234 or visit their Contact Us page.

2. How can I report a lost item?
   Visit the TfL Lost Property Office for guidance on how to report and recover lost items.

3. What number should I call in case of an emergency on the TfL network?
   Dial 999 or contact the British Transport Police at 0800 40 50 40.

4. How do I get assistance with accessibility services?
   Call the Accessibility Support Line at 0343 222 1234 or visit the TfL Accessibility Page.

5. How can I get help with my Oyster Card?
   Visit the TfL Oyster Contact Page or call the customer services helpline at 0343 222 1234.

6. Who do I contact about the Congestion Charge?
   For Congestion Charge enquiries, call 0343 222 2222 or visit the TfL Congestion Charge Page.

7. What social media platforms can I use to reach TfL?
   TfL is active on Twitter. You can reach them via their handle @TfL.

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