MultiChoice

Multichoice Contact Details: How to Reach Multichoice in South Africa

When it comes to connecting with Multichoice, whether for inquiries about services like DStv or Showmax, or resolving technical issues, having the right contact details is crucial. In this article, we provide you with all the essential contact information for Multichoice, ensuring that you can easily get in touch with their customer service and support teams.

Multichoice Customer Care Contact Details

Multichoice offers a variety of ways to reach their customer service team. Here are the main contact methods:

1. Multichoice Call Center:

• DStv General Enquiries: 011 289 2222
• DStv Premium and Compact Customers: 0860 012 003
• DStv Family and Access Customers: 0860 032 001
• Showmax Support: 087 806 0090
• Office Hours: Monday to Sunday, 07:00 – 23:00

2. Multichoice Email Support:

• DStv General Enquiries: help@dstv.com
• Showmax Support: support@showmax.com

3. Multichoice Online Chat:
For quick assistance, you can use the online chat feature on the DStv website. This is a convenient way to resolve issues without making a phone call.

4. Social Media:
You can also reach out to Multichoice through their social media channels:

• Twitter: @DStvCare
• Facebook: DStv

Multichoice Physical Addresses

If you prefer to visit Multichoice offices, here are their main physical locations:

1. Multichoice Headquarters:

• Address: 144 Bram Fischer Drive, Ferndale, Randburg, 2194

2. Multichoice Walk-in Centers:

• Randburg: Multichoice City, 144 Bram Fischer Drive, Ferndale, Randburg, 2194
• Cape Town: Canal Walk, Century City, Cape Town
• Durban: Multichoice, 21 Samora Machel St, Durban Central, Durban, 4001

Multichoice Self-Service Options

For customers who prefer to manage their accounts and resolve issues independently, Multichoice provides several self-service options:

1. MyDStv App:
The MyDStv app allows you to manage your DStv account, including payments, upgrades, and troubleshooting, all from your mobile device. Download it from the Google Play Store or the Apple App Store.

2. Multichoice Self-Service Website:
Visit the DStv Self-Service website to perform account-related tasks like checking your balance, reconnecting your services, and updating your personal information.

External Resources

For additional information on consumer rights and complaints, you may want to refer to the National Consumer Commission (NCC) website. This external authority is responsible for protecting consumer rights in South Africa.

Whether you need assistance with your DStv subscription or have queries about Showmax, Multichoice provides several ways to get in touch. From phone and email support to physical offices and self-service tools, you can choose the most convenient option for your needs.

For more details on how to contact other services in South Africa, visit Contact Details.

By keeping these contact details handy, you’ll be well-equipped to handle any issues or questions that arise with Multichoice services.

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This article is designed to help you connect with Multichoice efficiently. For more contact details of various companies in South Africa, explore Contact Details.