Mr Price Customer Service Contact Details

Essential Highlights

• Discover the most effective ways to contact Mr Price customer service. Whether you prefer calling, emailing, or chatting online, this guide provides all necessary details.
• Gain insights into Mr Price’s commitment to customer satisfaction and the variety of methods available to reach their support team.
• Find step-by-step instructions on how to reach Mr Price customer service efficiently and understand which contact method suits your needs.

Table of Contents

• Overview of Mr Price Customer Service
• Contacting Mr Price via Phone
• Email and Online Contact Methods
• Physical Store Inquiries and Postal Address
• Alternative Support Channels
• Frequently Asked Questions

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Overview of Mr Price Customer Service

Mr Price is dedicated to providing exceptional customer service. This section outlines the company’s ethos when it comes to resolving customer issues and the importance they place on customer satisfaction.

• Quick response time for inquiries
• Multiple contact methods catering to customer preferences
• Commitment to resolving complaints promptly and effectively

For more about their customer service ethos, visit Mr Price Customer Service.

Contacting Mr Price via Phone

Calling is one of the most direct ways to contact Mr Price. Phone support is available for customers who prefer personal interaction.

Steps for Phone Contact:

• Dial 0800 212 535 for immediate assistance.
• Expect to navigate through a menu of options; choose the option that best fits your query.
• International callers should use +27 31 364 1400.

Email and Online Contact Methods

Email and online chat are convenient for written communication. These methods are ideal for non-urgent inquiries or detailed issues.

Email Contact:

• Send your query to info@mrprice.co.za.
• Include all pertinent information such as order numbers and a description of your issue.

Online Chat:

• Visit the Mr Price Contact Page for access to their online chat support.
• Chat support is optimal for quick questions and real-time responses.

Physical Store Inquiries and Postal Address

For face-to-face assistance, visiting a Mr Price store might be necessary. This section covers how you can contact or visit the stores.

• Visit your nearest Mr Price store for personalized service.
• For written correspondence, send letters to Mr Price Group Limited, PO Box 912, Durban, 4000.

Alternative Support Channels

Leverage social media and mobile apps as alternative support channels.

• Social Media: Follow and contact Mr Price on platforms like Facebook, Twitter, and Instagram for updates and inquiries.
• Mobile App: Utilize the Mr Price app for assistance and order tracking.

Find more contact options at Contact Details.

Frequently Asked Questions

Here are answers to some common questions about Mr Price customer service:

1. How can I track my Mr Price order?
   • Use the Mr Price app or website by entering your order number in the tracking section.
2. What is the return policy for Mr Price online purchases?
   • Items can be returned within 30 days of purchase if they are in their original condition.
3. What should I do if I receive a damaged product?
   • Immediately contact customer service via phone or email with proof of purchase and images of the damage.
4. Is there an option for live chat on Mr Price’s website?
   • Yes, a live chat option is available for real-time assistance on their Contact Page.
5. How long does it take to get a response to an email inquiry?
   • Typical response time is within 48 hours during business days.
6. Can I modify or cancel my order after it has been placed?
   • Orders can be modified or canceled by contacting customer service promptly after placing the order.
7. Are there any dedicated lines for international customers?
   • Yes, international customers can reach out using +27 31 364 1400.

For more detailed information, you can visit Contact Details for comprehensive support channels.