Keyhealth Medical Scheme Contact Details

In today’s healthcare landscape, having quick and reliable access to your medical scheme’s contact details is crucial. Whether you’re needing to clarify a claim, submit documentation, or seek assistance, knowing how to reach your medical scheme can save you both time and stress. This post focuses on the contact details for the Keyhealth Medical Scheme, one of South Africa’s prominent medical schemes, providing practical information to keep you connected.

Essential Highlights

• Comprehensive contact information for Keyhealth Medical Scheme.
• Insights into different ways to reach out, including phone, email, and physical addresses.
• Overview of customer service channels and support hours.
• Links to useful resources and external websites for further assistance.

Table of Contents

• Contact Information Overview
• Communication Channels
  • Phone Support
  • Email Support
  • Physical Address
• Additional Resources
• FAQs

Contact Information Overview

Keyhealth Medical Scheme offers multiple contact points to ensure every member can seek assistance when necessary. These contact points are designed to cater to various needs, from submitting claims to general inquiries.

• Visit Keyhealth Medical Scheme Contact Details for an updated list of contact options.
• For other contact listings, you can check Comprehensive Contact Listings.

Communication Channels

Keyhealth provides several channels for communication, each catering to different types of queries. Choose the option that best suits your needs.

Phone Support

Reaching Keyhealth by phone is often the quickest method. Below are the key phone numbers:

• General Inquiries: Call 0860 671 050
• Claims Assistance: 012 366 1030
• Emergency Services: For urgent issues, call Netcare 911 at 082 911.

Email Support

Email allows you to send documents and detailed inquiries. Keyhealth’s email support is efficient for non-immediate queries.

• Common email: info@keyhealthmedical.co.za
• Claims Department: claims@keyhealthmedical.co.za

Physical Address

For in-person visits or mailing documents, knowing the physical address is essential. Visit or mail to:

• Keyhealth Medical Scheme
• 82 Rabie Street, Fontainebleau, Gauteng, South Africa

Additional Resources

Aside from direct contact methodologies, there are numerous online resources and tools available:

• Contact Details Portal for a vast directory of contacts.
• Explore medical scheme regulations with the Council for Medical Schemes.
• Check Keyhealth member guides on their official website.

FAQs

Below are some frequently asked questions to guide you:

1. How do I submit a claim online?
   You can submit claims through the Keyhealth member portal or via email to the claims department.

2. What are the operating hours for customer support?
   Customer support is available from 8 AM to 5 PM, Monday to Friday.

3. Can I change my contact information online?
   Yes, updates to personal information can be made via the member portal.

4. Where can I find the latest updates about Keyhealth services?
   Check the official website or sign up for their newsletter for regular updates.

5. Is there an app for managing my Keyhealth account?
   Yes, Keyhealth offers a mobile app for both Android and iOS devices which allows you to manage your account and access services on-the-go.

By keeping these contact details readily available, you can ensure a seamless experience with your medical scheme. For comprehensive contact listings, visit Contact Details South Africa. Ensure to stay informed and make use of the various communication channels for all your healthcare needs.