Absa Insurance Company Contact Details

This section contains the Absa Insurance Company contact details to help you find the relevant information.

For general queries regarding Absa Insurance Company Limited (non-life insurance), you can use the following contact details:^[3]

General Enquiries (Short-term Insurance): Tel: 0860 08600^[5]
Office Address: 180 Commissioner Street, Johannesburg 2001, Gauteng^[5]
General Email: aicdd@absa.africa^[3]
Claims Call Centre: Tel: 0860 112 229^[3]
Extended Cover: Tel: 0860 100 876 | Email: extcov@absa.co.za^[3]
Customer Care Centre Hotline: 0861 666 488 | Email: CustomerCare@za.innovation-group.com^[3]
Credit Protection Service/General Queries: Tel: 0860 227 253 | Email: creditlifeadmin@absa.co.za^[3]
Claims Email: creditlifeclaims@absa.co.za^[3]
Claim Related Complaint Email: absalifecrc@absa.co.za^[3]
Complaints (For all AIC Products): Tel: 0860 111 665 | Email: ais.complaints@absa.co.za^[3]
Fax (Claims): +27 11 223 1643^[3]
Fax (Customer Care): 0860 410 007^[3]

Tel: 0860 20 21 22 (Option 1: Roadside Assistance; Option 2: Existing Clients/Claims/Customer Service; Option 3: New Business)^[3]
Email: idirectamendments@absa.co.za^[3]

If you are an Absa Activate customer:

Activate Product Queries: Tel: 0860 222 762 | Email: activateadmin@absa.africa^[3]

For other support and head office details:

Head Office: 7th Floor, Absa Towers West, 15 Troye Street, Johannesburg, 2001^[7]
Head Office Tel: +27 (0) 11 350 4000^[7]
General Absa Enquiries: 08600 08600 (08:00–17:00, 7 days a week) | Email: absa@absa.co.za^[7]

For Absa Life (Life Insurance):

Tel: 0860 227 253 | Email: polserv@absa.co.za (for life insurance, funeral cover, and credit protection cover)^[1][7]

Comments