Absa Wills And Estates Contact Details
This section contains the Absa Wills And Estates contact details to help you find the relevant information.
For general wills and estate queries, Absa provides several dedicated contact points[4]:
- Wills Direct: 0860 627 775 (Monday to Friday, 8:00 AM – 4:00 PM), email: absa@absa.co.za[3][4]
- Deceased Estates Email: nde@absa.co.za (Submit all estate documentation here)[1][2]
- Deceased Estate Team (Credits/RDC): 0861 113 003, email: Deceasedestates@absa.africa[5]
- Absa Trust Services: 0861 238 886, email: absatrust@absa.co.za[4][6]
- Estate Intake Centre: 0860 110 287, email: absa@absa.co.za[4]
For physical correspondence or urgent escalations, use the following addresses and escalation contacts[1][2]:
- Physical address: Absa Pretoria Campus, Building A, 270 Maggs Street, Waltloo, 0184, PO Box 1166, Pretoria, 0001
- Escalation to Management:
- First escalation: Karen Dhanraj (Karen.Dhanraj@absa.africa)/Ndumiso Sibia (Ndumiso.sibia@absa.co.za)
- Second escalation: Faith Manjoro (Faith.Manjoro@absa.africa)/Anelda Coetzee (Anelda.Coetzee@absa.africa)
- Senior management: Mbuyiselo Khumalo (Mbuyiselo.Khumalo@absa.africa / Mbuyiselo.Khumalo@absa.co.za)
For additional Absa enquiries, call 08600 08600 (Monday to Sunday, 8:00 AM – 5:00 PM) or email absa@absa.co.za[4].
References
- [1] National Deceased Estates Escalation Matrix – FISA (2020 PDF)
- [2] National Deceased Estates Escalation Process – FISA (2019 PDF)
- [3] Banks assist with Wills – Freelawyer
- [4] Use the contact information below for assistance – Absa
- [5] Absa guide to Deceased Estates
- [6] Plan the financial security of your loved ones – Absa