Afterpay

Afterpay contact details

This section contains the Afterpay contact details to help you find the relevant information.

You can contact Afterpay by messaging them through the Help section of the Afterpay App and requesting a callback from their phone support team. Alternatively, you can use their online contact form if you do not have the app^[1]. Phone support hours are 10am-7pm AEST Monday to Friday, 9am-4pm AEST Saturday, and 10am-2pm AEST Sunday^[1].

For additional contact options, including support for refunds, payment issues, account updates, and more, you can submit a request directly on the Afterpay website^[2]. The Help Centre also provides articles addressing commonly asked questions and direct access to customer support channels^[3].

• Message Afterpay for support via the Help section in the Afterpay App
• Request a callback from Afterpay’s phone support team during their support hours
• Submit a contact or support request through the online contact form if you are unable to access the app
• Browse Help Centre articles or get in touch for issues like refunds, payment rescheduling, account updates, and more

References

• [1] How do I call Afterpay?
• [2] Submit a request – Afterpay Help
• [3] Afterpay Help