Alexander Forbes Complaints Contact Details
This section contains the Alexander Forbes Complaints Contact Details to assist you in reaching the appropriate support channels.
If you wish to file a complaint with Alexander Forbes, you have several contact options available:[2][5][7]
- Email: info@alexforbes.com
- General telephone: +27 11 269 0000
- Alternate telephone (Sharecall): 0860 000 279
- Fax: +27 11 263 0149
- Website for online complaints: Complaints Page
- Physical address: 115 West Street, Sandton, 2196
You may also visit a branch and consult a service representative, or contact your assigned consultant if applicable.[7]
If you want to escalate your complaint or need to address specific queries about insurance or financial advice, you may contact the relevant national ombuds offices using the details outlined in Alexander Forbes’ complaints handling procedure.[7]
References
- [2] Contact – Invest with Alexforbes
- [5] Complaints – Invest with Alexforbes
- [7] Complaints handling procedure – Invest with Alexforbes (PDF)