CIDB Bisho Contact Details
Overview
The Construction Industry Development Board (cidb) maintains provincial offices across South Africa, including an office for the Eastern Cape in Bisho (also spelled “Bhisho”). This article summarises the verified contact details for the cidb Bisho office, explains how to use them, and when to direct queries to that office versus head office.
Contact Details for cidb Bisho
| Contact Type | Details |
|---|---|
| Province Office (Eastern Cape – Bisho) | Physical location: Department of Public Works, Qhasana Building, Independence Avenue, Bisho, 2485 (cidb.org.za) |
| Email (Eastern Cape / Bisho) | cidbec@cidb.org.za (cidb.org.za) |
| Telephone (general cidb contact line) | 086 100 2432 or 012 482 7200 (cidb.org.za) |
| Anonymous Fraud / Ethics Hotline | 0800 112 432 (cidb.org.za) |
| Head Office Postal Address | P.O. Box 2107, Brooklyn Square, Pretoria, 0075 (cidb.org.za) |
| Head Office Physical Address | 01 Gordon Hood Road, Centurion, Pretoria, South Africa (cidb.org.za) |
| Official Website | https://www.cidb.org.za (cidb.org.za) |
Note: The specific phone number or fax for the Bisho office is not listed separately on the official public directory; correspondence is typically routed via the main contact lines unless otherwise directed. (cidb.org.za)
How to Use These Contact Details
When contacting the Bisho office
- Email (cidbec@cidb.org.za) — Use this for queries related to contractor registration, grading upgrades, project registration, or updating your company’s details if you operate in the Eastern Cape.
- Visit or send correspondence — For in-person visits or formal documents, use the Bisho physical address (Qhasana Building, Independence Avenue, Bisho, 2485).
- General or urgent queries / guidance — Call the main cidb lines (086 100 2432 or 012 482 7200) if you’re unsure which office handles your request; mention that your query concerns the Eastern Cape.
- Ethics or fraud concerns — Use the anonymous hotline (0800 112 432) if you suspect unethical behaviour or need to report irregularities.
What to prepare before you contact
- Your company’s official registration name, CIDB-assigned CRS number (if already registered), or relevant registration details.
- Clear description of your inquiry: e.g., registration, grade upgrade, project registration, or change of particulars.
- Supporting documents: ID/passport of directors, banking details, tax clearance, etc., especially for registration or grading applications. These are standard requirements for all applications processed by cidb. (cidb.org.za)
When to Use Which Department / Contact Point
- Provincial Matters (Eastern Cape) — Use the Bisho office email or visit location for issues such as regional contractor queries, grading, local project registration, or local compliance.
- National or Head Office Matters — Use the main cidb contact lines or Pretoria office for broad queries: national policy, system-wide enquiries, cross-province matters, central registration support, or national grievances.
- Fraud / Ethics — Use the anonymous hotline. This is independent of provincial delegation and goes directly to cidb’s central ethics/fraud desk.
Escalation Options
If you encounter problems such as delays, unresponsiveness, or suspect misconduct:
- First escalate to Head Office — Contact cidb head office via 086 100 2432 or 012 482 7200 and request to speak to senior management or the offices overseeing provincial operations.
- Report via Fraud Line — Use 0800 112 432 for allegations of corruption, fraudulent claims, or unethical practices. All complaints are treated with confidentiality. (cidb.org.za)
- Check official communication validity — Always confirm that emails come from a valid
@cidb.org.zadomain to avoid scams. The organisation warns against fraud and unauthorized third parties. (cidb.org.za)
Summary
If you’re looking for “cidb Bisho contact details”, the key information is: for Eastern Cape-specific queries, email cidbec@cidb.org.za or visit the Bisho office (Qhasana Building, Independence Avenue, Bisho, 2485). For more general or urgent queries, use the national numbers 086 100 2432 or 012 482 7200. Always ensure you have your company’s registration information ready, and direct fraud or ethical concerns to the 0800 112 432 hotline.
Using the correct contact path helps ensure quicker processing of registration, project registration, or complaint issues with the cidb.
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