City Of Johannesburg

City of Johannesburg Contact Details

This section contains the City of Johannesburg contact details to help you reach municipal departments and services efficiently.

General enquiries for the City of Johannesburg can be directed to the following:

Call Centre: 0860 Joburg (0860 56 28 74) ^[3]
International Call: +27 (0) 11 407 6111 ^[1]
Email: joburgconnect@joburg.org.za ^[1]
Website: www.joburg.org.za ^[1]
Emergency Line: +27 11 375 5911 (24/7) ^[3]
Physical Address: Metropolitan Centre, 1st Floor, Council Chamber Wing, 158 Civic Boulevard, Braamfontein, Johannesburg, Gauteng, South Africa ^[1]
Postal Address: P.O. Box 1049, Johannesburg, 2000, Gauteng, South Africa ^[1]

For specific municipal services and related entities:

Joburg Water: Call Centre: 011 688 1699 / 086 0562874, Email: customer@jwater.co.za or fault@jwater.co.za
City Power: Call Centre: 011 490 7484 / 0860 562 874, Escalation Hotline: 0800 003 156
Pikitup (Waste Management): Call Centre: 010 055 5990 / 011 375 5555, Email: info@pikitup.co.za
JMPD (Johannesburg Metro Police Department): 011 375 5911, Illegal Dumping WhatsApp: 082 779 1361
City Parks: 011 375 5555 / 0860 562 874 (option 0), Email: trees@jhbcityparks.com
JRA (Johannesburg Roads Agency): Call Centre: 0800 562 874 / 011 375 5555, Email: hotline@jra.co.za
Billing Queries: Call Centre: 0860 562 874 (option 1), Email: regionFrevenue@joburg.org.za
Customer Service Centre: Thuso House, 61 Jorrison Street, Braamfontein

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