Clientele Claims Contact Details
This section contains the Clientele Claims contact details to help you find the relevant information.
You can contact Clientèle Life Claims via WhatsApp at 067 342 7248, by telephone at 011 320 3000, or by emailing claims@clientele.co.za for life claims and services@clientele.co.za for general policy queries[1].
For Legal Claims, reach out telephonically at 0860 004 529 (24 hours for emergencies), by email at lawyers@clientelelegal.co.za or customerservice@clientelelegal.co.za, or fax at 011 320 3362[3].
The Clientèle Head Office is located at Clientèle Office Park, Corner Rivonia and Alon Road, Morningside, 2196. Operating hours are Monday to Friday 08h00–17h00 and Saturday 09h00–12h00[1].
If you wish to lodge a funeral claim, you can contact claims@clientele.co.za or call the Clientèle Life Customer Care Centre at 011 320 3000[6].
Emergency after-hours legal assistance is available at 0860 004 529[3].
To initiate a claim, you may also SMS your policy number to 43973 (standard rates apply), or for funeral claims, SMS “funeral” to 31041[5].