Eskom

eskom contact details

This section contains the eskom contact details to help you find the relevant information.

General Customer Service Phone: 08600 37566 (Share Call) or 011 800 8111^[1]^[5]^[6]^[7]
Email: customerservices@eskom.co.za^[1]
Website: https://www.eskom.co.za/^[1]
WhatsApp (with Alfred chatbot): Save 08600 37566 in your phone, start a WhatsApp chat for help on account/electricity issues^[5]
Postal Address: PO Box 1091, Johannesburg, 2001^[1]
Physical Address: Megawatt Park, Maxwell Drive, Sunninghill, Sandton, Johannesburg^[1]
Social Media:
- Facebook: https://www.facebook.com/EskomSouthAfrica^[1]
- Twitter/X: https://twitter.com/Eskom_SA^[1]
Fax: 011 800 4299^[1]
Other important emails:
- mirfeedback@eskom.co.za (for feedback)^[2]
- cosec@eskom.co.za (Company Secretariat)^[2]
- csonline@eskom.co.za (Customer Service Online)^[2]
Power Outage Self-Service: Use Alfred chatbot: https://alfred.eskom.co.za/chatroom/^[6]
Account balance & meter readings: Use MyEskom Customer app or CS Online: https://csonline.eskom.co.za^[6]