Fedhealth Provider Contact Details
This section contains the Fedhealth Provider Contact Details to help you find the relevant information.
For general enquiries, you can contact Fedhealth’s main Customer Support Centre at 0860 002 153 or email member@fedhealth.co.za[1][3].
For disease management enquiries, use 0860 101 306 or email dm@fedhealth.co.za[1].
For HIV Disease Management (AFA), contact 0860 100 646 or email afa@afadm.co.za[1].
For the Fedhealth Baby Programme, call 0861 116 016 or email info@babyhealth.co.za[1].
For Paed-IQ 24hr Service, call 086 044 4128[1].
For the Fedhealth Broker Call Centre, call 0860 737 8423 or email brokers@medscheme.co.za[1].
Healthcare providers can use the Medscheme Healthcare Professional Contact Centre at 0861 112 666; associated provider enquiries can be emailed to specialist@medscheme.co.za[5].
For authorisations and network providers, access the Fedhealth Provider Locator or call 0860 002 153 for support[7].