How To Change Srd Phone Number

How To Change SRD Phone Number Contact Details

This section contains the How To Change SRD Phone Number contact details to help you update your information if you have lost access to your registered mobile number.

To change your SRD phone number contact details, you cannot do this directly on the SRD website; instead, you must contact SASSA for assistance^[1].

• Call the SASSA helpline at 0800 601 011^[3] and have your South African ID number ready when you call.
• Alternatively, you can email SASSA at grantenquiries@sassa.gov.za and request a phone number update. Provide your ID number and any supporting information^[3][5].
• If you do not receive a timely response via phone or email, the recommended and safest option is to visit your nearest SASSA office in person with your identification documents. Staff will guide you through the process to change your SRD phone number contact details^[1].

There is no direct option to update your phone number on the SRD website—the only online update option available is for bank details^[1].

References

• [1] How to change SRD phone number without application ID – YouTube
• [3] How To Recover Your SRD Lost Phone Number And Application ID – YouTube
• [5] SA Government Online website feedback