Medshield

Medshield contact details

This section contains the Medshield contact details to help you reach the medical aid scheme for various services and inquiries.

Medshield Contact Centre:
Phone: 086 000 2120 or +27 10 597 4701 (for members outside South Africa)^[1][2][4]
Fax: +27 10 597 4706^[2]
Email: member@medshield.co.za^[1][2][4]
Operating Hours: Monday–Thursday 8:15am–5:00pm, Friday 8:30am–5:00pm^[2]

Head Office Address:
5th–7th Floor, 192 Bram Fischer Dr (Entrance Sneddon Street), Ferndale, Randburg, 2195^[2][4]

Postal Address:
PO Box 4346, Randburg, 2125^[2]

Complaints Email: complaints@medshield.co.za^[7]

Additional Regional Offices:

• Bloemfontein: Suite 13 Office Park, 149 President Reitz Ave, Westdene, Bloemfontein, 9301^[4]
• Cape Town: Block D Podium Level, Searle St, Woodstock, Cape Town, 7925^[4]
• Durban: Unit 4A, 95 Umhlanga Rocks Dr, Durban North, 4051^[4]
• East London: Unit 3, 8 Princes Rd, Vincent, East London, 5217^[4]

References

• [1] Medshield Contact Details – MedicalAid.com
• [2] DIRECTORY OF MEDSHIELD PARTNERS (PDF)
• [4] Medshield Medical Aid Scheme – MedicalAidSearch
• [7] Complaints Escalation Process – Medshield