MTN Billing Contact Details
This section contains the MTN billing contact details to help you reach out for any billing-related support or inquiries.
For MTN billing inquiries, you can contact customer service by phone at 083 123 4273 or 083 135 (from non-MTN phones: 083 135). These numbers are widely used for account, payments, and billing questions[1][2][5].
The recommended email address for billing and customer service is Customercare@mtn.com[1].
If escalating billing queries, MTN also offers a WhatsApp support contact at 083 385 7743 for fibre accounts[2].
For written correspondence or escalations, MTN South Africa’s head office address is: Innovation Centre, 216 14th Avenue, Fairland, Gauteng, 2195, South Africa, with telephone numbers 011 912 3000 or 083 912 3000[4].
The MTN app and the ‘Bill and Payments’ section of the official website also provide self-service options for viewing bills, making payments, and itemised billing enquiries[7][8].
References
- [1] MTN South Africa Customer Service Contact Details (PissedConsumer)
- [2] Where can the customer escalate should they have queries? – MTN
- [4] Contact us – MTN Group
- [5] Contact us – Help & Support – MTN
- [7] Payments and Billing – MTN South Africa
- [8] Bill and payments – MTN South Africa
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