National Student Financial Aid Scheme Contact Details

National student financial aid scheme contact details

This section contains the National student financial aid scheme contact details to help you find the relevant information.

For general and student enquiries, you can contact NSFAS via the following channels^[1][2]:

• Email: info@nsfas.org.za
• Toll-Free Number: 08000 67327
• WhatsApp: +27 63 093 5671
• Facebook: National Student Financial Aid Scheme
• Twitter: @myNSFAS
• Instagram: @myNSFAS
• Virtual Support / USSD: *120*67327#
• Physical Address (Head Office): The Halyard, 4 Christiaan Barnard St, Cape Town City Centre, Cape Town, 8001

For account, payment, or balance enquiries^[1][2]:

• Email: collections@nsfas.org.za

For fraud or ethical misconduct reporting^[1][2][3]:

• Email: speakup@nsfas.org.za; nsfas@thehotline.co.za
• Fraud Hotline: 0860 247 653

For legal documentation submission^[1][2]:

• Email: legal@nsfas.org.za

For media enquiries^[1][2]:

• Email: media@nsfas.org.za

For NSFAS accommodation providers (Eastern & Western Cape)^[4]:

• Contact & WhatsApp Line: 073 057 9606
• Alternate WhatsApp: 063 010 7888

For postal correspondence^[5][6]:

• Postal Address: Private Bag X1, Plumstead, 7801, South Africa

References

• [1] NSFAS Contact Information & Support Guide 2025
• [2] Contact Us – NSFAS
• [3] What is NSFAS? [PDF]
• [4] Contact Us – NSFAS – Student Housing Management App
• [5] Paying for your Studies – Central Application Service
• [6] National Student Financial Aid Scheme (NSFAS)