Nedbank Policy Contact Details

Nedbank Policy Contact Details

This section contains the Nedbank Policy contact details to help you find the relevant information for your insurance or policy needs.

For general Nedbank policy and insurance enquiries or support, you can contact the Nedbank Contact Centre by phone at 0800 555 111 (available 24/7), or email: clientfeedback@nedbank.co.za.^[1]

For specific insurance and claims relating to funeral cover or life insurance, contact the 24-hour insurance line at 0800 333 111 or email: funeralclaims@nedbankinsurance.co.za.^[4][7]

For Nedbank Private Clients, use the dedicated line: 0800 55 22 22 (within SA) or +27 (0) 31 820 5454 (international). You may also email: privateclients@nedbank.co.za.^[3]

For Nedbank Private Wealth accounts (London, Isle of Man, Jersey), email: complaints@nedbankprivatewealth.com.^[2]

If your query involves a product-related complaint, intermediary, advice or regulatory concerns, you can contact the FAIS Ombud at 0860 663 274 or email: info@faisombud.co.za. For market conduct complaints, contact the FSCA at 0800 20 3722, email: info@fsca.co.za. For credit/lending complaints, contact the National Credit Regulator at 0860 627 627 or email: info@ncr.org.za.^[1]

To report corruption or unethical behavior, contact Tip-offs Anonymous at 0800 000 909 or email: nedbankgroup@tip-offs.com.^[1]

References

• [1] Find the details you need to contact us – Nedbank
• [2] How And Where To Complain | NedBank’s Complaints Policy
• [3] Contact us – Nedbank Private Clients
• [4] Choose your premium and funeral cover – Nedbank
• [7] Protect your family when life happens | Nedbank Insurance