Old Mutual Pension Fund Contact Details

Finding the right contact information for pension fund services is crucial for anyone needing assistance. Detailed here are the Old Mutual Pension Fund Contact Details to help guide individuals in accessing essential support and information.

General Contact Information

To start, anyone needing assistance with general inquiries can reach out to the Old Mutual Pension Fund via telephone or email. The General Contact Numbers are (+27) 21 509 6594 and (+27) 21 504 8250, which are vital for connecting directly with their support staff.

For written communication, emails can be directed to the Main Email Addresses at cmestern@oldmutual.com or pbarron@oldmutual.com. Whether for routine inquiries or specific requests, these contact points are essential.

Address Details

Knowing the physical and postal addresses of Old Mutual can be beneficial for formal communications and physical visits. The Postal Address is P.O. Box 167, Cape Town, 8000, South Africa, which serves as a reliable location for sending official documents or requests.

Moreover, the Physical Address you’d visit for in-person support is Mutual Park, Jan Smuts Drive, Pinelands, 7405, South Africa. This location is the core operational hub of the fund’s services.

Claims and Benefits Queries

For those looking to manage fund claims, a dedicated point of contact is available. Emails regarding claims should be sent to SuperFund@oldmutual.com which ensures they’re handled by the appropriate department.

Additionally, there is a Claims Fax Number available at 0860 383 848, providing an alternative for submitting documentation.

Those with specific inquiries about retirement benefits can make use of the Retirement Benefit Queries Phone at 0860 20 30 40. Whether it’s understanding benefit terms or filing for retirement, this point of contact provides specialized assistance.

Member Portal Access

The Old Mutual provides a convenient way for members to access and manage their portfolios online. By visiting the member website, members can log in and utilize various management tools for their fund activities, ensuring they have control and transparency over their investments.

These comprehensive Old Mutual Pension Fund Contact Details offer multiple pathways for members and potential clients to get the assistance they need. Reliable and accessible customer support remains crucial, and Old Mutual provides a robust framework for managing pension inquiries and claims efficiently and effectively.