Contact Details

One Life Insurance Contact Details

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Contact Details

One Life Insurance Contact Details

In today’s fast-paced world, having access to reliable insurance services is crucial. That’s why it’s important to have One Life Insurance contact details at your fingertips. Knowing how to reach out for support, claims, or general inquiries can make a significant difference. Let’s explore the contact details, operating hours, and various ways you can get in touch with One Life Insurance.

Reach Out to One Life Insurance

One Life Insurance understands that different needs require different types of support. Whether you’re interested in buying a policy or need to discuss an existing one, here’s how you can contact the relevant departments:

Sales Inquiries

For those interested in purchasing insurance policies, you can reach the sales department at 0860 10 53 40. Their team is available to assist you from Monday to Thursday between 08:00 and 20:00, on Fridays from 08:00 to 17:00, and Saturdays from 09:00 to 13:00.

Client Services

Existing policyholders may require support or have questions regarding their policies. You can contact client services at 0860 10 51 94. They are available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. For any email inquiries, you can reach out to clientservices@1life.co.za.

Claims Department

If you need to discuss or file a claim, the claims department is available at 0860 10 51 96 during the weekdays from 08:00 to 17:00. Additionally, you can email claims@1life.co.za for assistance.

Report Fraud

Reporting any fraudulent activity is crucial for maintaining transparency and ethical practices. If you suspect fraud, dial 0861 11 56 53 or send an email to reportfraud@1life.co.za.

Additional Contact Methods

For more streamlined interactions, One Life Insurance offers the following contact options:

Physical and Postal Addresses

For individuals or businesses preferring in-person visits or mail correspondence, here’s where you can find One Life Insurance:

Physical Address:
Clientèle Office Park,
Corner Rivonia & Alon Road,
Morningside, 2196

Postal Address:
PO Box 1316,
Rivonia, 2128

Additional Resources

In the unlikely event that you need to escalate a complaint, the following resources might be beneficial:

  • Financial Advisory and Intermediary Services Ombudsman: Call 012 762 5000 for guidance.
  • National Financial Ombud Scheme South Africa (NFO): Reach out at 0860 800 900 or email info@nfosa.co.za for assistance.

For further information or to explore more about their services, consider visiting the official One Life Insurance contact page. You’ll find comprehensive details about their support mechanisms tailored to suit your needs.

Having the right contact information can make a huge difference when dealing with insurance matters. Stay informed and prepared with these One Life Insurance contact details.

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