Outsurance Life Cover Contact Details
Outsurance Life Cover Contact Details are essential for policyholders and potential clients seeking reliable and direct communication with the insurer. Whether you are seeking information, assistance, or need to make a claim, Outsurance offers several contact options to ensure your needs are met promptly and efficiently.
How to Contact Outsurance for Life Cover Queries
For all Outsurance Life Cover queries, the primary contact number is 08 600 60 000. The dedicated team is available to assist you from Monday to Friday, 08:00 – 17:00, and on Saturday from 08:30 – 13:00. This line is exclusively for inquiries related to life cover policies, ensuring specialized assistance.
Outsurance Client Care Department
If you require further assistance beyond your usual queries, you can get in touch with the Outsurance Client Care Department. They can be reached at 08 600 70 000. This department’s office hours are Monday to Thursday from 08:00 – 19:00, Friday from 08:00 – 18:00, Saturday from 08:00 – 13:00, and public holidays from 08:00 – 17:00.
For those contacting from outside South Africa, the international number to use is +27 12 673 3000. If you prefer to write, email them at clientcareassist@out.co.za for any inquiries or assistance.
Making a Claim with Outsurance
In the event of a claim, you can contact Outsurance by calling the same client care number, 08 600 70 000. Additionally, claims can be conveniently initiated through the OUTsurance App or via their client portal online. These digital platforms offer a streamlined and efficient way to manage claims without the need for direct voice communication.
Physical and Mailing Addresses for Outsurance
For individuals inclined to visit or send correspondence, the physical address is 1241 Embankment Rd, Zwartkop Ext 7, Centurion, South Africa, 0157. Should you need to mail documents or letters, direct them to P.O. Box 8443, Centurion, 0046, South Africa. This physical contact information provides additional ways for customers to interact with Outsurance, particularly for those preferring in-person visits or traditional mail.
By providing multiple contact channels such as phone, email, app, and physical locations, Outsurance ensures comprehensive support for clients dealing with life cover policies. This accessibility highlights Outsurance’s commitment to customer service excellence.