Polmed Contact Details

For anyone looking for comprehensive Polmed contact details, this article provides all the essential information you need to reach the relevant departments and offices. Whether you require general inquiries or specific departmental communication, Polmed ensures seamless accessibility for its members and providers.

Main Contact Information

Client Service Centre

The Polmed Client Service Centre is conveniently located at Nedbank Plaza, Cnr Stanza Bopape and Steve Biko Streets, Arcadia, Pretoria, 0083. This central hub offers various services to cater to member needs.

Postal Address

For mail correspondence, Polmed can be reached at:
– Address: Private Bag X16, Arcadia, 0007

Contact Numbers

• General Inquiries Telephone: 0860 765 633 or 0860 POLMED
• WhatsApp Number for Assistance: +27 60 070 2547
• Emergency Services: 0800 727 772 or 084 124
• POLMED/KPMG Fraud Hotline: 0800 200 564

Email Addresses

• General Inquiries: polmed@medscheme.co.za
• Chronic Medicine Inquiries: polmedcmm@medscheme.co.za
• Membership Department: polmedmembership@medscheme.co.za

Fax Numbers

• General Fax: 0860 104 114
• Membership Fax: 0861 888 110
• New Claims Fax: 011 758 7660
• Chronic Medicine Management Fax: 0860 000 320

Special Department Contacts

Chronic Medicine Management

For members and providers dealing with chronic medication needs:
– Telephone (Members): 0860 765 633
– Telephone (Providers): 0860 104 111

Specific Treatment Plans and Cases

• Appliances: polmedspecialcases@medscheme.co.za
• Out-of-hospital Treatment Plan: polmedapmb@medscheme.co.za
• Oncology: polmedonco@medscheme.co.za
• Medical Scheme Authorisations: polmedauths@medscheme.co.za

Branch Locations

Polmed has numerous branches across the country to ensure accessibility to their members:

• Vereeniging: 27 Grey Avenue, Vereeniging
• Lephalale: Shop 6, Bosveld Boulevard Park, Cnr Joe Slovo and Chris Hani Streets, Onverwacht, Lephalale
• Port Elizabeth: Block 6, Greenacres Office Park, 2nd Avenue, Newton Park, Port Elizabeth
• Roodepoort: Shop 21 & 22, Flora Centre (Entrance 2), Cnr Ontdekkers and Conrad Road, Florida North, Roodepoort
• Rustenburg: Shop 23, Lifestyle Square, Beyers Naude Drive, Rustenburg
• Klerksdorp: Medicover Building, Shop 11, 22 Knowles Street, Witkoppies, Klerksdorp
• Polokwane: Checkers Centre, Shop 2, Ground Floor, Cnr Hans van Rensburg and Grobler Streets, Polokwane
• Bloemfontein: Medical Suites 4/5, Middestad Centre, Cnr Charles & West Burger Streets, Bloemfontein
• Mahikeng: Mega City, Shop 118, Ground Floor, East Gallery, Mahikeng
• Kathu: Shop 18D Kameeldoring Plein Building, Cnr Frikkie Meyer and Rooisand Road
• East London: Unit 5, 8 Balfour Rd, Vincent, East London
• Kimberley: Shop 76, North Cape Mall, Royldene, Kimberley
• Nelspruit: Shop 11, City Centre Mall, Cnr Andrews Street and Madiba Drive, Nelspruit
• Cape Town: Shop 6, 9 Longstreet, Cnr Long and Waterkant Street, Cape Town
• Pretoria: Nedbank Plaza, Shop 17, 361 Steve Biko Street, Arcadia, Pretoria
• Durban: Ground Floor, 102 Stephen Dlamini Road, Musgrave, Durban

For more detailed information, you can visit the official POLMED website, where you can find additional resources and updates. This guide aims to provide all necessary contact details to ensure that Polmed members and their healthcare providers can easily access support and services.