RCS Spitz Contact Details
When managing your RCS Spitz account or seeking customer support, having direct access to the contact details makes a significant difference. This article details the RCS Spitz contact numbers and emails to ensure you reach the right department promptly. Whether you have inquiries about your Spitz credit account or need assistance with the Spitz Card app, this guide has you covered.
RCS Spitz Account Queries
For account-specific questions, the RCS Careline is your first point of contact. You can reach them at 0861 077 489. Their operating hours are Monday to Friday, from 08:00 to 17:00. This line is dedicated to helping RCS Spitz credit account holders with any queries they might have.
Email for Spitz Card/RCS Account Enquiries
Prefer to communicate via email? You can direct your questions regarding the Spitz Card or RCS account to spitzcard@rcsgroup.co.za. Email communication allows you to detail your issues and receive structured responses from the support team.
Spitz Customer Care
For broader customer care issues related to Spitz, you can call their customer care line at 0860 109 321, available Monday to Friday from 08:00 to 16:30. This line can assist with general inquiries or concerns regarding Spitz services and products.
Spitz Head Office Communication
Sometimes, getting in touch with the head office is necessary for complex issues or corporate communications. You can contact the Spitz Head Office via telephone at +27 (0)11 707 7300. Alternatively, email your inquiries to talk2us@spitz.co.za for a direct response from their support staff.
RCS Customer Service and Fraud Department
If your inquiry pertains to general RCS services, a dedicated customer service line exists at 0861 729 727. Concerns about potential fraud should be reported immediately to the RCS Fraud Department at 021 597 4970. You can also email RCS at rcscards@rcsgroup.co.za for additional support.
RCS Head Office Addresses
For those who prefer or require mailing or visiting the head office, the postal address is PO Box 111, Goodwood, 7459. The physical location of the RCS Cape Town Head Office is at Mutualpark, Jan Smuts Drive, Pinelands, Cape Town, 7405.
Spitz Card App Support
Support details for the Spitz Card app, including the same email and phone number as those for RCS Spitz accounts, are made available within the application. This ensures users can easily access the necessary aid when navigating their mobile services.
Understanding these contact pathways can enhance your experience with Spitz and RCS, ensuring you receive timely and accurate assistance for your needs. Utilize these details to resolve any issues swiftly, keeping your shopping and financial activities seamless and stress-free.
Leave a Reply