Contact Details

Rosebank College Contact Details

Rosebank CollegeContact Details

Overview

This guide brings together verified Rosebank College contact details from official and reputable South African sources. It is designed to help prospective and current students, parents, and employers quickly find the correct phone numbers, email addresses, campus locations, and web links for inquiries about admissions, courses, fees, and student support.

All contact information below is drawn from Rosebank College’s official website and trusted directories, and each item is referenced with a direct source link.

Main Rosebank College Contact Details

Central Contact Centre

For general enquiries about courses, applications, online learning, and campus information, Rosebank College operates a central contact centre.

  • Central phone number:
  • General contact form / online enquiries:
    Instead of a direct central email, Rosebank College emphasises its online contact and enquiry forms on the official website. You can access these via the Contact Us section at
    https://www.rosebankcollege.co.za/contact-us.

  • Official website:
    The official institutional site is
    https://www.rosebankcollege.co.za – confirmed across the site itself and by external education listings such as EduFunding’s profile for Rosebank College.

How to Use the Main Contact Centre

Use the central numbers or contact page when you:

  • Aren’t sure which campus or department you need.
  • Need general information on programmes, accreditation, entry requirements, or study modes.
  • Want guidance on starting an application or getting in touch with a specific campus.

Before calling:

  • Have your ID number or student number (if you’re already registered).
  • Prepare basic personal details (full name, contact number, email).
  • Note down the programme name or area of interest (e.g. Diploma in IT, Higher Certificate in Business Management).
  • Write your questions in advance so you can resolve everything in a single call.

Campus‑Specific Rosebank College Contact Details

Rosebank College operates multiple campuses nationwide. The official site lists campus details on individual campus pages and under the broader Campuses section.

Below are selected campuses with verified contact details sourced from Rosebank College’s own site and supporting directories.

1. Rosebank College Braamfontein Campus (Johannesburg)

The Braamfontein campus details are available via the campus map and “Campuses” section on the official site.

  • Campus phone: 087 240 6457 (central number as per IIE Rosebank College Contact Us page).
  • Campus web page:
    The Braamfontein campus is listed under the “Campuses” area on the official website: IIE Rosebank College Campuses.

External business directories such as AfricaBizInfo’s listing for IIE Rosebank College Braamfontein confirm the use of the central 087 240 6457 line for contact.

Use this campus contact when:

  • You are interested in face‑to‑face study in central Johannesburg.
  • You need information or support specific to Braamfontein lecturers, timetables, or on‑campus facilities.

When phoning about campus‑specific issues, mention clearly you are enquiring about Braamfontein so the contact centre can direct you correctly.

2. Rosebank College Polokwane Campus

Polokwane campus details appear in the campus listings and across directory sites that reference the official web content.

A supporting listing on AfricaBizInfo for IIE Rosebank College Polokwane also references the same primary contact channel.

Use this campus contact when:

  • You are based in Limpopo and want to study at a physical campus.
  • You need help with local campus registration days, facilities, or in‑person classes.

3. Rosebank College Bloemfontein Campus

Bloemfontein campus information is available via the official campus section.

External business directories, such as AfricaBizInfo for IIE Rosebank College Bloemfontein, confirm the same central contact channels.

Use this campus contact when:

  • You want to study in Free State on a contact basis.
  • You need Bloemfontein‑specific information on residence, class times, or examinations.

4. Rosebank College Cape Town (CBD) Campus

The Cape Town CBD campus is part of the national network and appears in the official campus list.

Supportive directory data, such as EduFunding’s listing for Rosebank College, confirms the same central contact structure and official web domain.

Use this campus contact when:

  • You need information specific to Cape Town student life, local timetables, or campus‑based support.
  • You are comparing Cape Town programmes with those at other Rosebank College campuses.

Online Learning & Distance Study Queries

Rosebank College offers online and distance‑based programmes under IIE Rosebank College Online.

  • General contact channel for online:
    Use the main contact numbers 087 240 6457 / 086 177 4444 and select or request Online Learning options, as indicated on the IIE Rosebank College Contact Us page.
  • Online information:
    Programme details and FAQs for online study are available directly on the official site: IIE Rosebank College Online.

Use these details when:

  • You want to switch from contact to online study or vice versa.
  • You’re based far from a physical campus and want fully online learning.
  • You need help with the online learning platform, support channels, or assessments.

Admissions, Applications and Registrations

Admissions & Applications

For all new applications and admissions‑related queries:

  • Phone (Admissions): Use 087 240 6457 or 086 177 4444 and request the Admissions or Applications department (IIE Rosebank College Contact Us page).
  • Online applications: You can initiate or continue your application directly from the official website’s apply sections; these are accessible via the main navigation at https://www.rosebankcollege.co.za as confirmed by the homepage and linked banners.

Typical admissions queries include:

  • Entry requirements for a specific Higher Certificate, Diploma, or Degree.
  • Recognition of prior learning or transferring from another institution.
  • Application status follow‑up and document submissions.

Before contacting admissions:

  • Have your ID/passport, academic results, and any supporting documents ready.
  • Know which intake (e.g., January, mid‑year) you are targeting.
  • Keep your application reference or student number close at hand if you have already applied online.

Finance, Fees and Accounts

While the official Rosebank College site does not publish a separate finance telephone number on its contact page, fee and finance‑related questions are routed through the main contact centre:

Use finance contacts when:

  • You need a statement of account or confirmation of payment.
  • You have questions about payment plans, registration fees, or refunds.
  • You want to understand how NSFAS or other funding interacts with your fees (where applicable).

Prepare:

  • Your student number,
  • Any invoice numbers, and
  • Proof of payment documents (for email/upload if requested).

Student Support and Academic Queries

Rosebank College handles student support primarily through individual campuses and programme offices, but first‑line contact remains centralised.

You may be routed to:

  • Academic advisors for timetable, class, and assessment issues.
  • Student support for wellness, disability support, or general campus life.

When you call or submit an enquiry:

  • Provide full name, student number, campus, and programme.
  • Briefly summarise the issue and what outcome you seek (e.g. timetable clash resolution, exam remark, counselling support).

Employer, Verification and Partnership Enquiries

Employers or partners needing to verify qualifications, arrange workplace learning, or explore corporate training should make first contact via the central channels:

For formal qualification verification, employers can also use sector‑wide channels such as SAQA (South African Qualifications Authority) alongside institutional confirmation, but these additional details should be requested from the Rosebank College contact centre.

When to Use Which Rosebank College Department

Use the following as a guide when contacting Rosebank College:

  • Contact Centre / General Enquiries (087 240 6457 / 086 177 4444):
    • Unsure which office to phone
    • Basic course information
    • Campus locations and study modes
    • Direction to the correct department
  • Admissions / Applications (via contact centre):
    • New applications, course changes, recognition of prior learning
    • Document submission queries
    • Application status follow‑up
  • Finance / Student Accounts (via contact centre):
    • Fees, payment plans, account statements
    • Outstanding balances and settlement options
    • Refund procedures and deadlines
  • Campus Offices (reached via central switchboard):
    • Timetable and lecture changes
    • On‑campus facilities, student cards, and exams
    • Local student support and academic consultations
  • Online Learning Support (via contact centre and website):
    • Access/login issues on online platforms
    • Online assessment queries
    • Switching from contact to online modes (where allowed)

Escalation Options and External Support

If you cannot resolve an issue through normal Rosebank College channels:

  1. Escalate Internally First
    • Ask to speak to a supervisor, campus manager, or head of department via the central numbers (087 240 6457 / 086 177 4444) listed on the IIE Rosebank College Contact Us page.
    • Use written channels (contact forms or campus emails where provided) and keep copies of all correspondence.
  2. Council on Higher Education & Department of Higher Education and Training (DHET)
    Since Rosebank College is part of The Independent Institute of Education (IIE), one of South Africa’s registered private higher education providers, systemic complaints about accreditation, quality assurance, or unfair academic practices may also be referred to sector bodies after internal procedures are exhausted.

    • Contact details for the Department of Higher Education and Training are published on the DHET official site: https://www.dhet.gov.za.
    • For quality and accreditation issues, information on the Council on Higher Education (CHE) is available at https://www.che.ac.za.
  3. Consumer‑Type Complaints
    Where a dispute is fundamentally about service or contractual issues (for example, fee disputes after internal escalation), South African consumers may explore assistance from the Consumer Goods and Services Ombud or provincial Consumer Protection Offices; their contacts are documented by the National Consumer Commission on https://www.thencc.gov.za.

Always document:

  • Dates and times of calls,
  • Names of the staff you spoke to, and
  • Copies/screenshots of written communication,
    before approaching external bodies.

Summary

To contact Rosebank College in South Africa:

Use the central contact centre to reach the right campus or department for admissions, finance, online learning, and student support. Always quote your student or application number and clearly state the campus or programme you are dealing with to ensure your query is routed quickly and accurately.

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