Samsung Contact Details

Title: Samsung Contact Details

Introduction

Samsung is a global technology company providing consumer electronics, home appliances, and IT solutions in South Africa. This page provides verified Samsung contact details to help South African customers reach the company for product, support, and service queries.

Contact Information

Phone Numbers

For general customer support in South Africa, Samsung provides a main contact centre number: 0860 726 786 (0860-SAMSUNG), as listed on the official Samsung South Africa contact page (see “Call” section on the Samsung South Africa Contact Us page at https://www.samsung.com/za/support/contact/).

Samsung South Africa also lists an international-format support number, +27 11 549 1500, on the same official contact page (under “Call” at https://www.samsung.com/za/support/contact/).

For online store enquiries, Samsung South Africa provides a dedicated online shop support number: 0861 172 678, which is indicated under “Online Shop Contact Centre” on Samsung’s South Africa online store support page at https://shop.samsung.com/za/support.

Email Addresses

For online store-related queries, Samsung South Africa directs customers to contact its online shop support team via email at support@samsung.shop.co.za, as listed on the Online Shop Contact Centre section of the Samsung South Africa online store support page at https://shop.samsung.com/za/support.

Physical Address

Samsung Electronics South Africa (Pty) Ltd lists its head office address in South Africa as:
Samsung Business Park, 2929 William Nicol Drive, Bryanston, Sandton, 2191, South Africa.
This address is stated on the official Samsung South Africa legal and privacy information page for email collection and corporate information at https://www.samsung.com/za/info/privacy/email-collection/.

The same head office address – Samsung Business Park, 2929 William Nicol Drive, Bryanston, Sandton, 2191 – is also confirmed on the Samsung Electronics South Africa company profile page on the official Samsung global site at https://www.samsung.com/africa_en/about-us/company-info/.

Website URL

Samsung’s official South African consumer website is https://www.samsung.com/za/, as shown on the global Samsung site’s country/region selector and South Africa-specific pages such as the contact page at https://www.samsung.com/za/support/contact/.

For online purchases in South Africa, Samsung uses its official online shop at https://shop.samsung.com/za/, which is referenced as the Samsung Online Store on the support information page at https://shop.samsung.com/za/support.

Operating Hours

Samsung South Africa’s main customer service centre operating hours are listed as Monday to Sunday, 08:00 to 20:00, on the official Samsung South Africa contact support page (see “Call” section and hours note at https://www.samsung.com/za/support/contact/).

For the Samsung Online Shop Contact Centre, operating hours are Monday to Friday, 08:00 to 17:00, excluding public holidays, as indicated in the Online Shop Contact Centre section of the Samsung South Africa online store support page at https://shop.samsung.com/za/support.

About the Organisation

Samsung is a multinational electronics company headquartered in South Korea, with operations in South Africa through Samsung Electronics South Africa (Pty) Ltd. According to the Samsung South Africa company information page, the local entity focuses on consumer electronics, mobile devices, home appliances, and business solutions tailored to the African market (see the Africa company info overview at https://www.samsung.com/africa_en/about-us/company-info/). Samsung’s South African operations are based at Samsung Business Park in Bryanston, Sandton, from where it coordinates sales, marketing, and customer support activities for the country. The company provides product support and warranty services through its official website, contact centre, and authorised service partners, as outlined on its South African support pages at https://www.samsung.com/za/support/.

FAQs

1. What is the main Samsung South Africa customer support number?
   The primary Samsung South Africa customer support number is 0860 726 786 (0860-SAMSUNG), as listed on the official Samsung South Africa support contact page at https://www.samsung.com/za/support/contact/.

2. How can I contact the Samsung South Africa online shop?
   For online store enquiries, Samsung South Africa directs customers to call 0861 172 678 or email support@samsung.shop.co.za, according to the Online Shop Contact Centre details at https://shop.samsung.com/za/support.

3. Where is Samsung’s head office located in South Africa?
   Samsung Electronics South Africa (Pty) Ltd lists its head office at Samsung Business Park, 2929 William Nicol Drive, Bryanston, Sandton, 2191, as stated on its official privacy and corporate information page at https://www.samsung.com/za/info/privacy/email-collection/.

4. What are Samsung South Africa’s customer service operating hours?
   Samsung South Africa’s main customer service centre operates Monday to Sunday from 08:00 to 20:00, as indicated on the official contact support page at https://www.samsung.com/za/support/contact/.

5. What is the official Samsung website for South Africa?
   The official Samsung website for South Africa is https://www.samsung.com/za/, which is the South Africa regional site referenced by Samsung’s global website and used for local support and product information at https://www.samsung.com/za/support/.