Contact Details

Samsung South Africa Contact Details

Samsung South Africa Contact Details

Introduction

Samsung South Africa is the regional operation of Samsung Electronics, responsible for sales, support, and service of Samsung products across the country. This Samsung South Africa Contact Details page provides verified contact channels for customer support, product queries, and corporate communication.

Contact Information

Phone Numbers

General Customer Service (Mobile / Smartphones / Tablets / Wearables / Accessories):
Samsung South Africa lists 0860 726 786 (0860-SAMSUNG) as the customer service number for mobile products, with hours 08:00–20:00 Monday to Sunday, on its official support contact page
(see the Samsung South Africa support contact page: https://www.samsung.com/za/support/contact/).

General Customer Service (TV / Audio / Video / Home Appliances / Monitors):
The same official support page states that 0860 726 786 (0860-SAMSUNG) is also used for TV, AV, home appliances and monitors support in South Africa, with operating hours 08:00–20:00 Monday to Sunday
(official support contact information: https://www.samsung.com/za/support/contact/).

Email Address

Samsung Online Store / E‑Commerce Enquiries:
Samsung South Africa provides store.za@samsung.com as the email address for online store enquiries on its official Online Store Terms and Conditions page
(see the Samsung South Africa Online Store terms page: https://www.samsung.com/za/store-online/legal/terms-of-sale/).

Physical Address

Samsung South Africa Head Office:
The Companies and Intellectual Property Commission (CIPC) disclosure via CIPC Mobile (a South African government channel) lists the registered address of SAMSUNG ELECTRONICS SOUTH AFRICA (PTY) LTD as
2929 William Nicol Drive, Bryanston, Gauteng, 2021, South Africa
(as reflected in the CIPC-registered company details accessible via the CIPC Mobile service: https://cipcmobile.cipc.co.za/).

Note: This is the registered company address; it is not a walk-in customer service centre.

Website URL

Official Samsung South Africa Website:
Samsung identifies its official South African site as https://www.samsung.com/za/ on all regional pages and support sections
(see the Samsung South Africa homepage: https://www.samsung.com/za/).

Operating Hours

Customer Service Operating Hours:
On its official support contact page, Samsung South Africa states that customer service for mobile, TV, AV, home appliances and monitors via 0860 726 786 operates from 08:00 to 20:00, Monday to Sunday
(official support contact information: https://www.samsung.com/za/support/contact/).

Online Store Support Hours:
The same support contact page also indicates that online shopping and e‑commerce assistance is available 08:00–20:00, Monday to Sunday
(see Samsung South Africa support contact page: https://www.samsung.com/za/support/contact/).

About the Organisation

Samsung Electronics South Africa (Pty) Ltd is the local subsidiary of Samsung Electronics, responsible for marketing, distributing, and supporting Samsung products in South Africa. The company’s official South African website outlines product ranges including smartphones, tablets, TVs, audio devices, home appliances, monitors, and related services
(see the Samsung South Africa homepage: https://www.samsung.com/za/). Through its support portal, Samsung South Africa provides repair bookings, warranty information, product guides, and contact channels for consumers and business customers
(official support portal: https://www.samsung.com/za/support/). The organisation operates in line with Samsung’s global policies while adapting to the South African market for retail, online store services, and after-sales support
(as reflected across its regional product and support pages: https://www.samsung.com/za/).

FAQs

  1. What is the main Samsung South Africa customer service number?

    Samsung South Africa lists 0860 726 786 (0860-SAMSUNG) as the primary customer service number for mobile devices, TVs, audio, video, home appliances and monitors
    (see the Samsung South Africa support contact page: https://www.samsung.com/za/support/contact/).

  2. What are the Samsung South Africa customer service operating hours?

    According to the official Samsung South Africa support contact page, customer service is available from 08:00 to 20:00, Monday to Sunday
    (official support contact information: https://www.samsung.com/za/support/contact/).

  3. Is there an email address for Samsung South Africa’s online store enquiries?

    Yes. Samsung South Africa provides store.za@samsung.com as the contact email address for online store and e‑commerce enquiries on its official Online Store Terms and Conditions page
    (see: https://www.samsung.com/za/store-online/legal/terms-of-sale/).

  4. What is the official website for Samsung South Africa?

    Samsung identifies https://www.samsung.com/za/ as the official website for its South African operations, covering products, support, and online store information
    (see the Samsung South Africa homepage: https://www.samsung.com/za/).

  5. Does Samsung South Africa list a head office address?

    The CIPC-registered address for SAMSUNG ELECTRONICS SOUTH AFRICA (PTY) LTD is 2929 William Nicol Drive, Bryanston, Gauteng, 2021, South Africa, as shown in company records accessed via CIPC Mobile
    (see CIPC Mobile company details: https://cipcmobile.cipc.co.za/).