ABSA Fraud

How do I report fraud to Absa Bank?

Absa will never contact and request you to transfer funds between various accounts to protect your money. If you suspect fraud, contact our Fraud Hotline on 0860 557 557 or 011 501 5089 immediately.

How long do bank fraud investigations take?

Generally, the more complex the fraud, the more complex the investigation. Simple instances may be completed in a couple of days, whereas cases involving fraud rings could take months to investigate.

How do I reverse an Unauthorised transaction on Absa app?

How to reverse a debit order

1. Logon to the Absa Banking App.
2. Tap Menu in the bottom right of your screen.
3. Tap Debit orders.
4. Select the account that was used to make the debit order payment. … 
5. View Transaction details. … 
6. Read the Important Information and tap Next.
7. Select a Reason for reversal.

Can Absa reverse a transaction?

If you have stopped your debit order here, you can still reverse the payment. For more information, call 08600 08600 or send us an email at debitorder@absa.co.za.

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