FNB Fraud

FNB Fraud

How do I report fraud on my bank account?

Report Banking Scams

Report counterfeit checks to the Federal Trade Commission, either online, or by phone at 1-877-382-4357. Contact your bank to report and stop unauthorized automatic withdrawals from your account.

How do I open a fraud case?

Contact the police

Reporting a crime is free of charge and a police officer will assist you with all the necessary paperwork. Once the case has been opened, it will be investigated by the police, who will arrest any suspects.

Can FNB reverse a payment?

Reversals can only be attempted within 30 (thirty) calendar days from the date of payment. A partial reversal/recovery of funds is not possible. A Reversal fee is charged at R313. 00 (inclusive of VAT) per transaction, this fee is non-refundable.

What happens when you call your bank for fraud?

The bank will investigate, take action to protect your accounts and refer the crime to the police. If you think someone has applied for credit in your name, for example because you’ve had letters about loans or credit cards you didn’t apply for, you should also contact the main credit reference agencies.

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