Absa Call Centre

Absa Call Centre Contact Details

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Key Takeaways

• Quickly find all the essential Absa Call Centre contact details.
• Understand the different ways to reach Absa customer service.
• Get insights into frequently asked questions (FAQs) related to Absa’s contact services.

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Table of Contents

1. Introduction to Absa Bank
2. Why Contact Absa Call Centre?
3. Absa Call Centre Contact Details
   • Phone Numbers
   • Email Addresses
   • Social Media
   • Physical Addresses
4. Alternative Ways to Contact Absa
   • Online Chat
   • Mobile App
   • Website Contact Form
5. FAQs

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Introduction to Absa Bank

Absa Bank is one of the leading financial institutions in Africa. Founded in 1991, Absa (Amalgamated Banks of South Africa) has grown to offer a comprehensive suite of banking services.

• Headquartered in Johannesburg, South Africa.
• Part of Barclays Africa Group Limited.

For more details on Absa, visit their official website.

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Why Contact Absa Call Centre?

Reaching out to the Absa Call Centre can resolve many queries and issues. Whether you need assistance with credit cards, loans, account information, or any general inquiries, the Call Centre is equipped to help.

Some reasons why you’d need to contact Absa Call Centre:
– Account-related issues (lock-outs, unauthorized transactions)
– Information on loan applications
– Enquiries about credit cards and banking packages
– General customer support

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Absa Call Centre Contact Details

Phone Numbers

One of the primary ways to contact Absa is via phone.

• Customer Care: 08600 08600
• International: +27 11 501 5201
• Lost/Stolen Cards: 0800 111 155
• Fraud Hotline: 0860 557 557

Email Addresses

For non-urgent queries, you can also reach out via email.

• General Enquiries: customerservices@absa.co.za
• Card Division: cardcancellation@absa.co.za

Social Media

Absa is active on multiple social media platforms. These channels can be used for both customer service and general inquiries.

• Facebook
• Twitter

Physical Addresses

For in-person visits or traditional mail, here are the important addresses.

• Head Office: 7th Floor, Absa Towers West, 15 Troye Street, Johannesburg, South Africa
• Postal Address: P.O. Box 7735, Johannesburg, 2000

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Alternative Ways to Contact Absa

Apart from calling, there are several ways to reach out to Absa customer service.

Online Chat

Absa offers an online chat option on their official website where customers can interact with a live agent for quick resolutions.

Mobile App

Download the Absa mobile app for convenience. You can manage your accounts and also contact customer service directly from the app.

• Available on Google Play and App Store

Website Contact Form

Use the contact form on Absa’s Contact Us page for non-urgent queries. Just fill in the details and await a response.

• Visit the Contact Us page.

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FAQs

Here are some frequently asked questions regarding Absa’s customer service contact details.

1. What is the quickest way to contact Absa customer service?
   • Calling the Customer Care number at 08600 08600 is usually the fastest.
2. What should I do if I lost my Absa card?
   • Report immediately via Lost/Stolen Cards at 0800 111 155.
3. Can I contact Absa via social media?
   • Yes, Absa is active on Facebook and Twitter.
4. Is there an email for general inquiries?
   • Yes, you can email customerservices@absa.co.za.
5. How do I access the online chat feature?
   • Go to the official website and look for the chat icon.
6. Can I reach Absa from outside South Africa?
   • Yes, call the international number: +27 11 501 5201.
7. What are the working hours for the Absa Call Centre?
   • The exact hours can vary, but typical business hours are from 8 AM to 6 PM on weekdays.

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For more detailed contact information, you can also visit https://www.contactdetails.co.za/, Absa Call Centre, and Contact Details.