Absa Debt Review

Contact Details

Information Services

Absa Debt Review

Absa Debt Review Contact Details

Essential Highlights

  • Understanding Debt Review: Learn what debt review is and why it might be beneficial for managing your debt.
  • Importance of Contacting Absa: Why contacting Absa during a debt review is crucial.
  • Ways to Contact Absa: Detailed information on various ways you can reach out to Absa for debt review inquiries.
  • Key Contact Information: Providing specific contact details such as phone numbers, emails, and physical address.

Table of Contents

  1. Understanding Absa Debt Review
  2. Why You Should Contact Absa During Debt Review
  3. How to Contact Absa for Debt Review
    1. Phone
    2. Email
    3. Online Chat and Social Media
    4. Physical Address
  4. FAQ

Understanding Absa Debt Review

Debt review is a debt relief solution designed to help consumers in financial distress. It allows consumers to renegotiate their debt repayment terms through a professional debt counsellor. This process ensures that consumers can afford their monthly costs while repaying their creditors.

  • Benefits:
    • Lower monthly payments.
    • Protection from legal action.
    • Financial relief and improved credit rating over time.

For further reading on general debt review, you can refer to the National Credit Regulator’s website.

Why You Should Contact Absa During Debt Review

It’s crucial to maintain open communication with your creditors, including Absa. This enables:
Clarity and Transparency: Keeping Absa informed about your debt review status helps avoid misunderstandings.
Updated Information: Ensures that Absa has the latest information on your financial situation.
Smooth Mediation: Facilitates a smoother debt restructuring process.

Neglecting to contact Absa can lead to complications and even legal actions.

How to Contact Absa for Debt Review

Absa provides multiple channels for customers to reach out to them for debt review-related inquiries. Below are the various methods you can use:

“Phone”

Contact Absa’s dedicated debt review helpline. You can reach out via the following numbers:
Debt Review Centre: 0861 005 901 (Local), +27 (0) 11 276 5800 (International)

Ensure to have your ID number and account details handy when calling.

“Email”

You can send your queries via email to Absa’s debt review support. Direct your emails to:
debtcarecentre@absa.co.za

Include detailed information about your situation and any relevant documents to expedite the process.

“Online Chat and Social Media”

Absa also offers assistance through online chat and their social media channels. You can:
Visit their official website to use the live chat feature.
Connect through social media:
Facebook: Absa South Africa
Twitter: @Absa

“Physical Address”

For face-to-face consultations, visit any of the Absa branches nationwide. Locate the nearest branch using their branch locator tool.

Head Office:
– Absa Towers West,
– 15 Troye Street,
– Johannesburg.

FAQ

Below are some common questions regarding Absa Debt Review contact details:

  1. What is the best way to start a debt review with Absa?
    • Contact the Debt Review Centre directly through the phone numbers provided above for immediate assistance.
  2. Can I use social media to get help with debt review issues?
    • Yes, Absa offers support through their Facebook and Twitter channels.
  3. Is it necessary to have all my documents before contacting Absa?
    • While not mandatory, having your ID and account details will facilitate a smoother process.
  4. How long does it take for Absa to respond to email inquiries?
    • Response times can vary, but Absa aims to address queries within 48 hours.
  5. Are there any fees associated with debt review through Absa?
    • Fees can depend on the terms set by the debt counsellor. It’s advisable to discuss this directly with Absa.
  6. Can I visit any Absa branch for debt review assistance?
    • Yes, you can visit any branch, although contacting the debt review centre directly may offer more specialized help.
  7. What if I can’t reach Absa during working hours?
    • Utilize their online chat on their official website, which might be available beyond regular working hours.

This blog post provided detailed information on how to contact Absa for debt review assistance. For more contact details, visit Contact Details. Additionally, further guidance on navigating financial distress can be found at the Debt Counsellors Association of South Africa.


This structure ensures comprehensive coverage of the topic, providing clear instructions and important contact details to the readers. The FAQ section anticipates common queries, aiding readers in a direct and effective manner.


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