African Bank

African Bank Contact Details

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Key Takeaways:

Essential Highlights

• Comprehensive contact details for African Bank to easily reach out for support.
• Different communication channels: phone, email, social media.
• Additional resources to expedite the query resolution process.
• Frequently Asked Questions (FAQs) to address common inquiries.

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Table of Contents:

• Understanding African Bank
• Full Contact Information
  • Phone Numbers
  • Email Addresses
  • Social Media Handles
• Branches and ATM Locations
• Customer Support Details
• Additional Resources
• Frequently Asked Questions (FAQs)

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Understanding African Bank

African Bank is one of South Africa’s leading financial institutions, serving millions with retail banking and loans. Its mission is to offer sustainable and accessible banking solutions.

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Full Contact Information

Phone Numbers

For a direct conversation with a representative, contact African Bank through these numbers:

• Customer Service: 0861 111 011 / +2711 256 9988 (International)
• Lost or Stolen Card: 0800 633 633

Email Addresses

For written communication, feel free to use these official email addresses:

• Customer Support: service@africanbank.co.za
• General Inquiries: info@africanbank.co.za
• Complaint Department: complaints@africanbank.co.za

Social Media Handles

Connect with African Bank via social media channels for quick responses:

• Facebook: African Bank on Facebook
• Twitter: @African_Bank
• LinkedIn: African Bank on LinkedIn

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Branches and ATM Locations

Find the nearest branch or ATM: Use the Branch and ATM locator on their official website to locate branches and ATMs by entering your area’s details.

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Customer Support Details

African Bank offers robust support to address your queries:

• Live Chat: Available on their official website
• Client Care Center: Provides assistance for financial products and services.

For more details, visit African Bank Contact Details.

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Additional Resources

Leverage these resources to aid your banking experience:

• FAQ Section on the African Bank Website: Answers to common questions.
• Online Support Form: Fill out this form for assistance.
• Customer Testimonials: Check out reviews and feedback online via Hellopeter.

For more local business contact details, visit Contact Details.

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Frequently Asked Questions (FAQs)

Here are the most asked questions about African Bank:

1. How can I reset my African Bank online banking password?
   • Visit the official African Bank website, click on ‘Forgot Password’ and follow the prompts.
2. What should I do if my card is lost or stolen?
   • Immediately call 0800 633 633 to block your card and prevent unauthorized transactions.
3. How can I check my account balance?
   • You can check your balance through online banking, the mobile app, or by calling customer service at 0861 111 011.
4. Does African Bank offer personal loans?
   • Yes, African Bank provides various personal loan options. Visit their Loans page for more information.
5. How do I lodge a complaint about a banking service?
   • Email complaints@africanbank.co.za or call their dedicated complaints line mentioned above.
6. Can I open a new account online?
   • Yes, African Bank allows customers to open new accounts online. Start your application here.
7. What are the operating hours for customer service?
   • Customer service is available from 8:00 AM to 5:00 PM, Monday to Friday.

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Ensuring the contact details and resources for African Bank are up-to-date and accurately laid out will ease your banking experience. For any other information, check out Contact Details.