African Bank Contact Details
Key Takeaways:
Essential Highlights
- Comprehensive contact details for African Bank to easily reach out for support.
- Different communication channels: phone, email, social media.
- Additional resources to expedite the query resolution process.
- Frequently Asked Questions (FAQs) to address common inquiries.
Table of Contents:
- Understanding African Bank
- Full Contact Information
- Branches and ATM Locations
- Customer Support Details
- Additional Resources
- Frequently Asked Questions (FAQs)
Understanding African Bank
African Bank is one of South Africa’s leading financial institutions, serving millions with retail banking and loans. Its mission is to offer sustainable and accessible banking solutions.
Full Contact Information
Phone Numbers
For a direct conversation with a representative, contact African Bank through these numbers:
- Customer Service: 0861 111 011 / +2711 256 9988 (International)
- Lost or Stolen Card: 0800 633 633
Email Addresses
For written communication, feel free to use these official email addresses:
- Customer Support: service@africanbank.co.za
- General Inquiries: info@africanbank.co.za
- Complaint Department: complaints@africanbank.co.za
Social Media Handles
Connect with African Bank via social media channels for quick responses:
- Facebook: African Bank on Facebook
- Twitter: @African_Bank
- LinkedIn: African Bank on LinkedIn
Branches and ATM Locations
Find the nearest branch or ATM: Use the Branch and ATM locator on their official website to locate branches and ATMs by entering your area’s details.
Customer Support Details
African Bank offers robust support to address your queries:
- Live Chat: Available on their official website
- Client Care Center: Provides assistance for financial products and services.
For more details, visit African Bank Contact Details.
Additional Resources
Leverage these resources to aid your banking experience:
- FAQ Section on the African Bank Website: Answers to common questions.
- Online Support Form: Fill out this form for assistance.
- Customer Testimonials: Check out reviews and feedback online via Hellopeter.
For more local business contact details, visit Contact Details.
Frequently Asked Questions (FAQs)
Here are the most asked questions about African Bank:
- How can I reset my African Bank online banking password?
- Visit the official African Bank website, click on ‘Forgot Password’ and follow the prompts.
- What should I do if my card is lost or stolen?
- Immediately call 0800 633 633 to block your card and prevent unauthorized transactions.
- How can I check my account balance?
- You can check your balance through online banking, the mobile app, or by calling customer service at 0861 111 011.
- Does African Bank offer personal loans?
- Yes, African Bank provides various personal loan options. Visit their Loans page for more information.
- How do I lodge a complaint about a banking service?
- Email complaints@africanbank.co.za or call their dedicated complaints line mentioned above.
- Can I open a new account online?
- Yes, African Bank allows customers to open new accounts online. Start your application here.
- What are the operating hours for customer service?
- Customer service is available from 8:00 AM to 5:00 PM, Monday to Friday.
Ensuring the contact details and resources for African Bank are up-to-date and accurately laid out will ease your banking experience. For any other information, check out Contact Details.
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