African Bank Head Office

Contact Details

Information Services

African Bank Head Office

African Bank Head Office Contact Details

Essential Highlights

  • Office Location: The head office is strategically located for easy accessibility.
  • Contact Numbers: Multiple lines for various departments and assistance.
  • Email Addresses: Direct email access to key departments and customer service.
  • Operating Hours: Clear outline of the hours during which the office operates.
  • Social Media Handles: Stay connected through various social media platforms.

Table of Contents

Office Location

The head office of African Bank is situated in an easily accessible location to facilitate customer and stakeholder engagement. Here are the details:

Contact Numbers

Multiple lines are available for different needs. Here are the primary contact lines:

Email Addresses

Direct access through email can resolve specific issues quickly. Here are the key email addresses:

  • Customer Queries:
    service@africanbank.co.za
  • Corporate Enquiries:
    corporate@africanbank.co.za
  • Security Concerns:
    security@africanbank.co.za

Operating Hours

Knowing the right time to contact can save you time and effort. Here are the standard operating hours:

  • Monday to Friday:
    08:00 AM – 05:00 PM
  • Saturday:
    08:30 AM – 12:00 PM
  • Sunday and Public Holidays:
    Closed

Social Media Handles

Stay connected with African Bank through social media. Here are the handles:

Why Contacting the Head Office is Beneficial

Reaching out to the head office can offer several advantages for specific issues like complex queries, escalations, or official communications. Here’s why:

  • Direct Resolution: Head office staff have greater authority to resolve issues quickly.
  • Escalation Point: For unresolved matters, the head office provides a higher level of support.
  • Official Correspondence: Ideal for legal or formal communication.

Resources

FAQ Section

Get quick answers to common questions regarding African Bank head office:

  1. What are the head office’s working hours?

    The head office operates from Monday to Friday, 08:00 AM – 05:00 PM, and on Saturdays from 08:30 AM – 12:00 PM. It is closed on Sundays and public holidays.

  2. How can I report fraud to African Bank?

    Call the Fraud and Security hotline at (086) 112 2223 or email security@africanbank.co.za.

  3. Where is the African Bank head office located?

    The office is located at 59 16th Road, Midrand, Johannesburg, 1685, South Africa.

  4. Can I contact the head office for customer service issues?

    Yes, you can contact customer service at (011) 256 9000 or email service@africanbank.co.za for assistance.

  5. How do I connect with African Bank on social media?

    Follow African Bank on:

  6. What should I do if I have a corporate inquiry?

    For corporate inquiries, email corporate@africanbank.co.za or call the general line at (011) 564 5000.

By following this structure, you ensure comprehensive and user-friendly information dissemination, helping users easily find what they need about the African Bank Head Office Contact Details.


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