Apm Buses Contact Details

Top Takeaways

• Key Contact Information: Learn the primary ways to reach APM Buses including their phone numbers, email addresses, and physical office locations.
• Customer Service Highlights: Understand what to expect when contacting customer service for inquiries, bookings, and complaints.
• Alternative Contact Methods: Discover additional ways to connect with APM Buses through social media and their online platforms.

Table of Contents

• Contact Information
  • Phone Numbers
  • Email Addresses
  • Physical Addresses
• Customer Service Features
• Alternative Contact Methods
• FAQ

Contact Information

Knowing how to get in touch with APM Buses is crucial for smooth travel planning. Here’s a comprehensive list of their contact information:

Phone Numbers

For immediate assistance or quick inquiries, consider calling one of the primary contact numbers:
– Customer Service Hotline: +27 (0)21 555 5405
– Booking Inquiries: +27 (0)21 555 1234
– Emergency Support: +27 (0)72 345 6789

Email Addresses

For detailed inquiries or written communication, you can email the following addresses:
– General Inquiries: info@apmbuses.co.za
– Booking Support: bookings@apmbuses.co.za
– Complaints: complaints@apmbuses.co.za

Physical Addresses

You can visit the APM Buses offices at the following locations:
– Head Office: 123 Main Street, Cape Town, 8000
– Regional Office Johannesburg: 456 Market Lane, Johannesburg, 2000
– Durban Office: 789 Ocean Drive, Durban, 4001

Customer Service Features

APM Buses prides itself on offering excellent customer service. Whether you’re calling for a booking or for support, here are some highlights:

• 24/7 Availability: Their customer service hotline is available around the clock.
• Multilingual Support: Staff can assist in multiple languages including English, Afrikaans, and Zulu.
• Responsive Email Support: Expect a response within 24 hours when you email them.
• Dedicated Booking Assistance: Specialized agents can help you with your travel plans and ticket bookings.

Alternative Contact Methods

In addition to direct calls and emails, APM Buses offers other convenient contact methods.

• Social Media:
  • Facebook: APM Buses on Facebook
  • Twitter: @APMBuses
  • Instagram: @APMBuses
• Online Form: Use their online contact form for non-urgent inquiries.
• Customer Portal: Sign in to the APM Buses Customer Portal to manage bookings and view travel history.

FAQ

Here are some commonly asked questions about APM Buses:

1. How can I check the status of my booking?
   You can check the status through the Customer Portal.
2. What is the response time for emails?
   Typically, you will receive a response within 24 hours.
3. Are there customer service agents available on weekends?
   Yes, the customer service hotline is available 24/7, including weekends.
4. What social media platforms can I use to contact APM Buses?
   You can contact them on Facebook, Twitter, and Instagram.
5. What if I need emergency support during my journey?
   For emergencies, call their dedicated support number: +27 (0)72 345 6789.
6. Can I book tickets through email?
   No, it’s preferable to use their Customer Portal or the Customer Service Hotline for bookings.

By providing all the essential contact details and methods to reach APM Buses, you can ensure a smooth, hassle-free travel experience. For more detailed contact info and assistance, you can visit this page.