Assupol Cancellation

Contact Details

Information Services

Assupol Cancellation

Assupol Cancellation Contact Details

In a Nutshell:
This blog post provides detailed information on how to contact Assupol for cancellation queries. Whether you need the contact number, email address, or specific procedures, we have included everything you need to know.


Table of Contents


Overview of Assupol

Assupol is a well-known financial services company in South Africa, offering a range of insurance and investment products tailored to meet the diverse needs of its clients. Founded in the early 1900s, Assupol has a rich legacy of serving the community with transparency and reliability.

For more detailed information, you can visit their official website.


Importance of Cancellation Information

Knowing how to accurately contact Assupol for cancellations is essential for several reasons:

  1. Avoid unnecessary charges: Ensuring timely cancellations can help you avoid extra fees.
  2. Ensure proper documentation: Having written or documented proof of cancellation.
  3. Peace of mind: Knowing that your request has been properly addressed.

How to Contact Assupol for Cancellations

Phone Contact

The quickest way to reach Assupol for cancellations is by phone. Here is their official contact number:
Customer Service Hotline: 0861 235 664

Benefits of calling include:
Immediate assistance
Direct human interaction to clarify doubts

Email Contact

Reaching out via email is another effective way to contact Assupol for cancellation. It provides a written record of your request.
Email Address: service@assupol.co.za

Tips for email communication:
Include all necessary details: Insured name, policy number, and reason for cancellation.
Request confirmation of receipt: Ensure your email has been received and is being processed.

Physical Office

For those who prefer face-to-face communication, visiting an Assupol branch can be beneficial:
Head Office Address:
Assupol Life Building,
– @Lautus Place,
– 265 West Avenue,
– Centurion
Operating Hours: 8 a.m. to 5 p.m., Monday to Friday


Additional Resources

For further information, consider these resources:
Assupol Contact Information on ContactDetails
General Contact Info
Financial Services Board of South Africa

For more insights on different cancellation procedures, refer to Consumer Council SA, and South African Insurance Association.


Frequently Asked Questions

Here are some common questions and answers about Assupol policy cancellations:

  1. How long does it take to process a cancellation?
    • It typically takes 7-10 business days to complete the cancellation process.
  2. Can I cancel my policy online?
    • Assupol currently doesn’t offer online cancellations. You need to contact them via phone, email, or visit an office.
  3. Is there a cancellation fee?
    • Policies may have different terms, so refer to your policy document or customer service for specific information.
  4. What documents do I need for cancellation?
    • Basic requirements include your policy number and personal identification. Additional documents might be needed based on the policy type.
  5. Can I reverse a cancellation?
    • Yes, but it may depend on how far along the process is. Contact their support for assistance.
  6. What happens if I cancel my policy early?
    • Early cancellation might result in fees or reduced benefits. Consult your policy details for more information.
  7. Can someone else cancel my policy on my behalf?
    • Usually, policyholders must initiate cancellations, but valid Power of Attorney may allow someone else to act on your behalf.

For any more information on contacting Assupol for cancellations, feel free to visit the official site or reach out via the provided contact details.


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