Bolt

Bolt Contact Details: How to Reach Bolt in South Africa

Bolt is one of the most popular ride-hailing services in South Africa, offering convenient and affordable transportation options to millions of users across the country. Whether you’re a rider needing support, a driver with a query, or simply someone looking to get in touch with Bolt, having the correct contact details at your fingertips is crucial. In this article, we’ll provide you with all the essential contact information for Bolt in South Africa, ensuring you can connect with them easily whenever you need assistance.

Bolt South Africa Contact Details

Bolt provides various ways to contact their support team, whether through their app, website, or social media channels. Below are the primary methods to get in touch with Bolt in South Africa:

1. Customer Support via the App

The most direct way to contact Bolt’s support team is through the Bolt app. If you have an issue with a ride, payment, or any other concern, you can use the in-app support feature to submit your query. Here’s how:

• Open the Bolt app on your smartphone.
• Go to the Support section.
• Select the issue you’re facing and follow the prompts to contact Bolt support.

2. Bolt Website Contact Form

If you prefer to use a web browser, Bolt’s official website offers a contact form where you can submit your queries. This is particularly useful for more detailed inquiries or if you’re unable to access the app. You can visit the official Bolt website here.

3. Social Media Channels

Bolt is active on various social media platforms, and these channels can be a quick way to get in touch with their support team. Below are the links to their official pages:

• Facebook: Bolt South Africa Facebook Page
• Twitter: Bolt South Africa Twitter Handle
• Instagram: Bolt South Africa Instagram Profile

4. Bolt Regional Offices

Bolt has regional offices across South Africa where drivers and other stakeholders can visit for in-person support. However, it is advisable to contact them first via the app or website before heading to an office. Here are a few key locations:

• Johannesburg: 1 Wierda Road West, Wierda Valley, Johannesburg, 2196.
• Cape Town: 22 Kloof Street, Gardens, Cape Town, 8001.
• Durban: 14 Walnut Road, Durban Central, Durban, 4001.

For detailed addresses and more office locations, please refer to the Bolt website.

5. Email Support

You can also contact Bolt via email for specific inquiries. This method might take longer than the app or social media channels, but it is ideal for more complex issues:

• General Support: support@bolt.eu
• Driver Support: driver@bolt.eu

Important Considerations When Contacting Bolt

When reaching out to Bolt, it’s essential to have all relevant details at hand, such as your ride details, driver’s name, or the nature of your issue. This will help expedite the support process and ensure that your query is resolved as quickly as possible.

Having easy access to Bolt’s contact details ensures that you’re never left stranded, whether you’re dealing with a payment issue, need to report a problem, or simply have a question. For more comprehensive contact details and other relevant information, visit the Bolt Contact Details page.

For further details, you might also find it helpful to visit an external authoritative website such as MyBroadband for the latest updates and news on ride-hailing services in South Africa.

By using these contact methods, you can ensure that your experience with Bolt remains smooth and hassle-free.