British Gas

British Gas Contact Details

When it comes to managing your energy needs, having quick and easy access to the right contact details is essential. Whether you’re a new customer looking to set up your account, need help with billing issues, or require emergency assistance, British Gas offers a range of contact options to ensure your concerns are addressed efficiently. This article provides you with all the relevant British Gas contact details, so you can reach the right department without any hassle.

General Customer Service

For general inquiries, billing questions, or to update your account information, British Gas customer service is your first point of contact. The team is available to help with a wide range of queries, ensuring that you get the support you need.

Phone Number: 0333 202 9802
Operating Hours: Monday to Friday, 8:00 AM – 8:00 PM, and Saturday, 8:00 AM – 6:00 PM
Website: British Gas Customer Service

Emergency Contact Details

In case of an emergency, such as a gas leak or a suspected carbon monoxide incident, it’s crucial to act quickly. British Gas provides an emergency helpline that is available 24/7 to ensure your safety.

Emergency Gas Leak Line: 0800 111 999 (24/7 Service)
Emergency Electric Line: 105 (24/7 Service)

HomeCare and Boiler Services

If you have a British Gas HomeCare plan or need assistance with your boiler, dedicated support is available. The HomeCare team can help with everything from scheduling a repair to providing advice on maintaining your boiler.

HomeCare Phone Number: 0333 202 9802
Operating Hours: Monday to Friday, 8:00 AM – 8:00 PM, and Saturday, 8:00 AM – 6:00 PM

Complaints

If you’re not satisfied with the service provided by British Gas, you can file a complaint. The complaints team will investigate the issue and work towards a resolution as quickly as possible.

Complaints Phone Number: 0333 202 9774
Operating Hours: Monday to Friday, 8:00 AM – 8:00 PM, and Saturday, 8:00 AM – 6:00 PM
Mail: Complaints Management Team, British Gas, PO Box 226, Rotherham, S98 1PB

For more detailed information on British Gas contact options and other utility providers, visit Contact Details to ensure you have the most up-to-date information. Additionally, you can learn more about energy services in the UK by visiting the Ofgem website, which is the government regulator for electricity and gas markets in Great Britain.

Having the correct British Gas contact details at your fingertips can save you time and ensure that your issues are resolved promptly. Whether you need customer service, emergency assistance, or have a complaint, British Gas provides various channels to support your needs. For a comprehensive list of contact details for other essential services, don’t forget to check out Contact Details to keep all the information you need in one convenient place.