Cape Town contact details
This section contains the Cape Town contact details to help you find the relevant information.
City of Cape Town General Enquiries:
Telephone: 0860 103 089
Fax: 0860 103 090
Email: Contact.Us@capetown.gov.za
Website: http://www.capetown.gov.za/
Address: Fifth Floor, Podium Block, Civic Centre, 12 Hertzog Blvd, Cape Town, 8001
Postal Address: Private Bag X9181, Cape Town, 8000[1]
Emergency Numbers:
Tel 107 (landline) or 021 480 7700 (cellphone)
Service Requests and General Enquiries: 0860 103 089 or accounts@capetown.gov.za
Electricity Faults: 0860 103 089, SMS 31220, power@capetown.gov.za
Water Issues: 0860 103 089, SMS 31373, Whatsapp 0600 181 505, water@capetown.gov.za
Housing Database: SMS ID & surname to 44108, 021 444 0333, housing.db@capetown.gov.za
Alcohol & Drug Helpline: 0800 4357 48 / 0800 HELP 4 U
MyCiTi/Public Transport: 0800 65 64 63, transport.info@capetown.gov.za
Dial-A-Ride (disabled): 0800 60 08 95
Fraud Hotline: 0800 31 31 30[6]
Cape Town Tourism:
Office Address: Darling Street, Cape Town
Email: info@capetown.travel
Airport Visitor Centre: airport@capetown.travel, Tel: 086 132 2223, Open daily 07:00 – 20:00
Kirstenbosch Visitor Centre: kirstenbosch@capetown.travel, Tel: 086 132 2223, Open daily 08:30 – 16:30[2]
City of Cape Town Executive Mayor:
Office: Civic Centre, Podium Block, Fifth Floor, 12 Hertzog Boulevard, Cape Town, 8001
Telephone: 021 400 1301
Head of Communications: 021 400 1111
Fax: 021 400 1313
Website: https://www.capetown.gov.za/
Email: contact.us@capetown.gov.za
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