Capitec Legal Department

Capitec legal department contact details

This section contains the Capitec legal department contact details to help you find the relevant information.

The specific contact details for Capitec’s legal department are not listed publicly, but for any legal queries, complaints, or escalations, Capitec Bank recommends contacting their Client Care Centre directly or sending an email. Below are the relevant contact channels:

• Email (Client Care Centre): ClientCareCentre@capitecbank.co.za^[1]
• 24hr Client Care Centre Phone (Personal banking): 0860 10 20 43^[1]
• Business Banking Complaints: 0860 30 92 50^[1]
• International Calls: +27 21 440 3580^[2]
• WhatsApp (general queries): 067 418 9565^[2]
• Physical/Head Office Address: 5 Neutron Road, Techno Park, Stellenbosch, Western Cape, 7600^[3]
• Main Switchboard: +27 21 809 5900^[3]

If you have unresolved legal complaints, you may refer your case to the financial ombuds, such as the FAIS Ombud (Info@faisombud.co.za, Tel: 012 762 5000)^[1].

References

• [1] Complaints | Contact us – Capitec Bank
• [2] Contact Us | Capitec Bank
• [3] Capitec Bank Holdings Ltd Locations – Headquarters & Offices