The City of Cape Town is one of South Africa’s most vibrant and dynamic cities. Known for its stunning landscapes, diverse culture, and bustling economy, Cape Town serves as both a prime destination for tourists and a vital hub for business activities. Whether you are a resident, visitor, or business owner, having the correct contact details for municipal services is essential.
Discover the essential contact details for the City of Cape Town. Whether you need customer service assistance, emergency contacts, or specific department information, this guide has you covered.
Main Contact Information
The primary point of contact for general inquiries and services related to the City of Cape Town is the customer service center. Here are the main details you may need:
- Customer Care Center: 0860 103 089
- Email: customer.service@capetown.gov.za
- Operating Hours: Monday to Friday, 07:30 – 16:30
Emergency Contact Numbers
For emergency situations, the City of Cape Town has dedicated helplines to ensure prompt assistance:
- Emergency Services: 107 (from a landline) or 021 480 7700 (from a cellphone)
- Police Services: 10111
- Metro Police: 021 596 1999
- Fire Department: 021 535 1100
Specific Departments
If you need to get in touch with a specific department within the City of Cape Town, use the information below:
- Water and Sanitation: 0860 103 054
- Electricity: 0860 103 089
- Roads and Stormwater: 0800 65 64 63
- Solid Waste Management: 0860 103 089
Visit in Person
If you prefer to handle matters in person, you can visit the City of Cape Town’s Civic Centers. The main address is:
Cape Town Civic Centre
12 Hertzog Boulevard
Cape Town
8000
For a complete list of all offices and locations, you can visit the official City of Cape Town website.
Additional Resources
For more detailed contact information, visit our dedicated page on Contact Details. You can also check comprehensive guidelines on service delivery on the Western Cape Government website.
Leave a Reply