Department Of Labour Uif Payments

Contact Details

Information Services

Department Of Labour Uif Payments

Department Of Labour UIF Payments Contact Details

Navigating the bureaucracy of unemployment insurance can be daunting, especially when it comes to accessing the right contact details for the Department of Labour UIF payments. Whether you’re experiencing delays with your payments, need assistance with application procedures, or simply looking for more information, knowing the correct contact channels can save you a lot of trouble.

Essential Highlights

  • Accessing Department of Labour UIF Payments: Understanding the importance of having the right contact information.
  • Main Contact Points: Comprehensive list of phone numbers, email addresses, and physical addresses.
  • Digital Platforms: Utilizing online resources for more efficient communication.
  • Regional Offices: Overview of key regional branches for in-person inquiries.
  • Frequently Asked Questions: Addressing common queries to streamline your search for information.

Table of Contents


Accessing UIF Payment Support

Navigating UIF payments requires accurate contact details. Knowing who to reach out to can resolve issues quicker, ensuring you receive the UIF payments you are entitled to without unnecessary delays. Since the Department of Labour’s processes are nuanced and subject to updates, having streamlined access to the right resources is paramount.


Main Contact Points for UIF Enquiries

Here are the primary channels to inquire about UIF payments, from call centres to physical locations:

UIF National Call Centre

  • Phone: Call the UIF Call Centre on 0800 030 007 for immediate assistance with any UIF related queries.
  • Operating Hours: Monday to Friday, 8am to 4pm.

Email Support

  • General Enquiries: Send your questions and concerns to uifclaims@labour.gov.za.
  • Invoice and Payment Queries: Directly email uifinvoice@labour.gov.za for anything related to payments or invoices.

Physical Addresses

  • Visit Official Locations: Access locations across the country to submit documents or speak directly to representatives. For a complete list of office addresses, visit Department of Labour Office Locations.

Online Platforms for Quick Assistance

Utilize the Department’s digital resources to expedite your UIF queries. The contact details website offers comprehensive information and links for online applications and resources. Additionally, the Department of Labour’s official website provides guides, forms, and FAQ sections.


Regional Offices

For in-person queries, visiting regional offices might be necessary. Here we highlight major city offices and their contact details:

Major City Offices

  • Johannesburg: 77 De Korte Street, Braamfontein.
  • Cape Town: 9 Long Street, Cape Town City Centre.
  • Durban: 267 Anton Lembede Street, Durban.

Each office can be contacted via the regional branch phone numbers listed on the department’s site.


Frequently Asked Questions

Address some of the most common queries regarding UIF payments:

  1. How can I check the status of my UIF claim?
  2. What documents are required to file a UIF claim?
    • Essential documents include your ID, a filled UIF application form, and proof of employment termination.
  3. Can I change my contact details after submitting my claim?
    • Yes, update your details by contacting the UIF call centre or via email support.
  4. What should I do if my UIF payment is delayed?
    • It’s best to contact the UIF Call Centre and keep your claim reference number on hand.
  5. Is there a deadline for claiming UIF?
    • Yes, claims must be submitted within six months of your employment termination.

For further reading, you might be interested in the Department of Labour’s official guidelines and updates on UIF policies. You can also explore South African Government Services for more detailed guidance on the claim process.


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