DPD Contact Details
This section contains the DPD contact details to help you find the relevant information.
For general customer service, the most commonly used phone number for DPD group is +44 121 275 0500. This number is widely considered the best way to reach DPD customer support, with most customers achieving contact with a representative via this line[1][3][7]. Another recommended DPD UK customer service number is 0121 275 0500, available during the following business hours: Monday–Friday (8:00–18:30), Saturday (8:00–16:00), Sunday (9:00–15:00)[3].
- Customer Service (UK): +44 121 275 0500[1][3][7]
- App Support: +3 378 429 6176, +44 121 389 9845[1]
- International: +44 121 389 9845[1]
- Headquarters: +3 314 133 9000[1]
The most frequently used DPD email address for customer support and claims is: dpdclaims@dpd.co.uk. Additional useful emails include customer.care@dpdgroup.com and customerservices@dpd.co.uk[1]. The press team can be reached at press@dpd.co.uk, and privacy questions should be directed to dpo@dpdgroup.co.uk[3].
- Customer Service Email: customerservices@dpd.co.uk[1]
- Claims Email: dpdclaims@dpd.co.uk[1]
- Customer Care: customer.care@dpdgroup.com[1]
- Press Team: press@dpd.co.uk[3]
- Data Protection Enquiries: dpo@dpdgroup.co.uk[3]
The head office address for DPD UK is: DPDgroup UK Limited, Broadwell Road, Oldbury, West Midlands, England, B69 4DA, United Kingdom[3]. For mail-in complaints, you may also use: PO Box 6979, Roebuck Lane, Smethwick, B66 1BN[7].
- UK Head Office: Broadwell Road, Oldbury, West Midlands, B69 4DA, United Kingdom[3]
- Mail-In Complaints: PO Box 6979, Roebuck Lane, Smethwick, B66 1BN[7]
For depot-specific queries, locate your local DPD depot online and have your CR 101 number handy before calling, especially if you have booked via NI Parcels[2]. Live chat, WhatsApp, and app chat options are available on the official DPD website for quick support[3].
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