DStv Contact Details: How to Reach Multichoice Customer Support
When you need assistance with your DStv service, knowing the right contact details can make all the difference. Whether you’re looking to resolve a billing issue, troubleshoot a technical problem, or simply ask a question about your subscription, here’s everything you need to know about getting in touch with DStv.
DStv Customer Care Contact Details
DStv General Enquiries:
- Phone: 011 289 2222
- Email: help@dstv.com
For general inquiries, including questions about your account, package options, or technical support, you can reach DStv’s customer care team via the phone number above. They are available to assist you during business hours.
DStv Self-Service:
- USSD Code: 12068584#
- Website: DStv Self Service
The DStv Self-Service portal allows you to manage your account, pay your bill, and troubleshoot common issues without needing to speak with a representative.
DStv Offices and Walk-In Centres
If you prefer to resolve your issue in person, DStv has several walk-in centres across South Africa. Here are a few key locations:
- Randburg:
- Address: 144 Bram Fischer Drive, Ferndale, Randburg, 2194
- Phone: 011 289 2222
- Durban:
- Address: 36 Kingsmead Boulevard, Kingsmead, Durban, 4001
- Phone: 031 710 2222
- Cape Town:
- Address: 79 Roeland Street, Zonnebloem, Cape Town, 8001
- Phone: 021 508 2222
These centres are equipped to handle a wide range of services, from decoder repairs to account queries.
DStv Online Support
In addition to phone and in-person support, DStv offers online support through their official website. The DStv Support Page provides comprehensive guides and FAQs that can help you solve many common issues without needing to contact customer service directly.
Social Media Channels
You can also reach out to DStv via their social media channels:
These platforms are often the fastest way to get a response for minor inquiries or updates on service issues.
Whether you need help with your DStv subscription or technical support, there are multiple ways to get in touch with Multichoice. For quick access to all relevant contact details and more, visit Contact Details for a comprehensive list.
For more detailed information about DStv services, you can also refer to the official DStv website.
Leave a Reply