How to claim DStv decoder insurance?
Claim process
1 notify MultiChoice of such an event within 30 days of the incident; 8.1. 2 if the decoder is stolen, you must lay a charge of theft with the South African Police Service within 30 days of the incident and submit the case number and any related information and documentation to MultiChoice; 8.1.
What are the benefits of DStv decoder insurance?
Our policy covers your decoder for wear and tear, technical, mechanical or electrical malfunction as well as total loss or damage to your decoder due to fire, lightning, floods, explosions, theft and attempted theft.
What is the waiting period for DStv decoder insurance?
Waiting Period A period of three months from the Commencement Date during which You will not be entitled to claim for damages caused by a mechanical or electrical malfunction. Warranty A 12-month (from date of sale) warranty on the DStv Device design, materials and workmanship from the manufacturer and MultiChoice.
How do I contact MultiChoice DStv insurance?
- SMS the word INSURE to 32445 and we will call you back.
- Visit dstv.com and click on MyDStv. Click on Sign In. …
- Open the MyDStv App on your mobile device. …
- WhatsApp DStv on 060 060 3788. …
- Email your request to dcc@multichoice.co.za.
- Call us on (011) 369 4000.
- Visit any of our Service Centres.
dstv decoder insurance
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